Shift Leader
Wingstop
Tyler, TX
01.2026 - Current
- Supervised team during peak hours to ensure efficient service delivery.
- Supervised and led employees to maintain productivity and customer service levels.
- Trained new employees on menu items and customer service standards.
- Resolved customer complaints promptly and professionally.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Ensured cash drawers had correct amounts to prevent discrepancies. that cash drawers contained correct amounts of money during opening and closing shifts.