Juan Bortfeld
Fredericksburg,VA
Summary
Results-oriented, high-energy professional with a highly successful record of accomplishments in law enforcement and program management. Experienced in overseeing operations, administration, investigations, and training, exercising a full range of law enforcement managerial responsibilities. A proven program management professional with a history of driving projects to successful completion. Recognized for fostering team collaboration and delivering results in dynamic environments. Demonstrated expertise in risk management and resource allocation.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Program Manager, Attaché
USDOJ, Criminal Division, International Criminal Investigative Training Assistance Program
12.2019 - Current
- Responsible for successfully managing and coordinating all aspects of multiple capacity building programs and projects running concurrently in a fast-paced and dynamic environment, complying with policies and regulations.
- Actively directed the development and implementation of new capacity building projects to meet and measure desired outcomes, while successfully managing a combined financial budget of $6 million.
- Oversaw the creation and implementation of multiple tailored training curriculum to affect capacity building efforts that comport to best practices and industry standards in a law enforcement environment and security sector.
- Optimized resource allocation, effectively balancing priorities and managing competing demands.
- Active member of the US Embassy Emergency Action Committee conducting continuous workplace threat assessments and contributed towards mitigating threats and creating and updating responsive Emergency Action Plans.
- Developed and implemented new methods and procedures for operational continuity and optimization.
- Oversaw system and physical access of personnel.
- Successfully implemented physical security access and monitoring system in newly developed sensitive task force facility.
- Conducted full range of personnel management and program oversight responsibilities by leading a diverse team of 32 geographically dispersed professionals consisting of US and foreign contract personnel.
- Routinely met and coordinated project goals and objectives with high level foreign partners and US Government stakeholders, while mainlining strong relationships with key stakeholders, ensuring support for program initiatives.
- Submitted timely, accurate and relevant written progress reports via monthly and quarterly reporting mechanisms on project developments and quantifiable outcomes.
- Created and formulated annual project specific budgets and managed budget execution for each program.
- Developed and wrote program implementation proposals after identifying host nation capacity gaps and training needs.
- Delivered high-quality results by setting performance metrics and monitoring progress against targets.
- Security Clearance: Top Secret/SCI
Supervisory Special Agent
DHS, Immigration and Customs Enforcement, Homeland Security Investigations
01.1999 - 02.2019
- Served as acting Department of Homeland Security Attaché.
- Conducted full range of supervisory and personnel management authorities and responsibilities, while leading a team of 12 professionals.
- Developed and fostered foreign counterpart relationships to Increase Philippine Biometric BITMAP enrollments of known terrorists by 80%.
- Increased Visa Security Program interviews of U.S. Visa applicants suspected of having ties to terrorist organizations.
- Responsible for managing and coordinating all aspects of HSI criminal investigations and investigative operations, involving Transnational Criminal Organizations involved in: Trafficking in Persons; Weapons and contraband smuggling; Child Exploitation; online Cyber Exploitation of Children; and other transnational crimes with a U.S. – Philippines nexus.
- Increased operational efficiency by optimizing resource allocation based on case complexity and workload distribution.
- Actively led investigations related to Money laundering and other financial crimes.
- Routinely coordinated with local foreign counterparts and foreign government agencies to assist in furtherance HSI criminal investigations involving Trafficking in Children.
- Routinely coordinated with high-ranking foreign government officials in conducting joint investigations regarding Child sex predators and local facilitators.
- Supervised and managed staff of administrative personnel to effectively manage the in-country agency budget to meet operational and administrative priorities.
- Routinely met with agency heads and cabinet level foreign officials to address matters of mutual concern as they relate to the Department of Homeland Security missions, programs, and operational needs.
- Provided briefings to the U.S. Ambassador and Deputy Chief of Missions on ICE HSI programs and current investigations. Provided weekly agency input during Embassy Country Team and Working Group meetings.
- Led Cross-Border Financial Investigations Workshops with foreign Law Enforcement counter parts to build capacity in financial crimes investigations.
- Established Joint Terrorism Financial Investigations Group comprised of multiple Philippine government agencies.
- Instrumental in negotiating a Bi-lateral Memorandum of Understanding with Philippine National Police and creating a US trained Philippine Transnational Criminal Investigative Unit.
- Security Clearance: Top Secret
Group Supervisor/Task Force Commander
DHS, Immigration and Customs Enforcement, Homeland Security Investigations
10.2006 - 04.2015
- Assigned High Intensity Drug Trafficking Area (HIDTA), Task Force Commander for Financial Crimes Task Force. Managed Homeland Security Investigations (HSI), Money Laundering task force comprised of sixteen HSI special agents, state and local law enforcement officers, and supporting administrative personnel.
- Responsible for planning and administrating a yearly Task Force budget of $1 million, while leading a team of 14 professionals.
- Conducted all phases of personnel administrative work, to include the planning and assignment of work projects; the prioritizing of short-term work assignments including long-term surveillance, undercover operations, and the service of federal search warrants.
- Prioritized tasks as they related to urgency and available manpower when multiple pro-active investigations were being conducted within the same time frame.
- Drove employee engagement initiatives that resulted in higher morale, increased retention rates, and greater job satisfaction among team members.
- Assisted in interviewing and hiring of new candidates.
- Led numerous major investigations, which involved national and international jurisdictions. Routinely coordinated with local, state, and federal agencies, throughout the United States, and coordinated with foreign Attaché offices when foreign jurisdictions were involved.
- Created Performance Work Plans (PWP) containing reachable short- and long-term measurable goals for personnel, and conducted annual reviews and appraisals, as the rating official.
- Monitored employee performance levels and motivated employees to challenge themselves to perform at the next highest level. Provided guidance when necessary and sent employees to advanced training at every available opportunity.
- Served as the Residential Financial Investigations Advisor in the Republic of the Philippines to advise on investigative strategies, which led to several successful criminal indictments in international investigations.
- Created, trained and activated HSI, Trade Transparency Unit (TTU), formed at the Philippine Bureau of Customs. The TTU was able to successfully identify hundreds of commercial trade anomalies, since inception.
- Instructor at the Federal Law Enforcement Training Center for undercover operative schools, which involved monitoring, evaluating and documenting student progress during training courses.
- Served as instructor during numerous HSI sponsored training courses in Bosnia, Thailand, Tanzania and Philippines. Served as ILEA instructor in San Salvador, from 2009-2018.
- Delivered exceptional results on key projects by applying strong leadership skills and effective project management techniques.
- Recognized in U.S. District court as expert witness
Special Agent
DHS, Immigration and Customs Enforcement, Homeland Security Investigations
02.1999 - 10.2006
- Assigned as Special Agent to a contraband smuggling group. Worked as primary undercover agent in covert operations.
- Conducted all aspects of narcotics and other contraband smuggling investigations.
- Increased group drug seizures by implementing new investigative approach.
- Team Leader DHS ICE Tucson Special Response Team (SRT), Tactical Team. Responsible for the training and deployment of 18 tactical agents during High-Risk missions and Emergency Response deployments.
- Trained junior agents in specialized skills, fostering professional growth and increased work quality.
- Planned and supervised the successful and safe execution of all the high-risk tactical missions within the State of Arizona.
- Negotiated high-risk situations with strategic conflict resolution tactics, minimizing potential harm to involved parties.
- Coordinated with other agencies during multi-jurisdictional investigations.
- Scheduled and conducted bi-weekly tactical training for the 18-member tactical team.
- Conducted undercover assignments with professionalism, adapting quickly to dynamic environments while maintaining mission focus.
- Received numerous performance awards from the Special Agent in Charge and was the recipient of the Law Enforcement Commendation Medal, presented by the National Society of the Sons of the American Revolution.
- Delivered expert testimony in court proceedings, presenting reliable evidence leading to successful prosecutions.
Police Officer
City of Tucson, Arizona Police Department
10.1989 - 01.1999
- October 1989 to April 1994 Assigned as a uniformed Patrol Officer from.
- Responded to complaints of civil and criminal offenses, and to crimes in progress.
- Investigated hundreds of misdemeanor and felony crimes and affected arrests daily.
- Responded and secured crime scenes to collect and preserve evidence; affected arrests when appropriate.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized Community Based Policing concept in proactive approach to solve community crime issues, involving local gangs.
- Attended and spoke at community meetings as part of a sustained community-based policing program.
- Conducted neighborhood outreach with local businesses, after-school youth programs and known gang leaders.
- Assigned as a Field Training Officer. Trained and evaluated new Police Officers in their on-the-job performance, which required the submission of daily evaluation reports throughout their three-month long Field Training Program.
- April 1994 – January 1999 Assigned to Criminal Investigations Detective Division.
- Conducted and coordinated dozens of criminal investigations, involving felonious offenses that ranged from stolen property and fencing operations to kidnappings, aggravated assaults, and homicides.
- Assigned to violent crime task force to suppress drug related home invasions and violent crimes
- Frequently authored search warrant affidavits and obtained criminal search warrants.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Provided court room testimony in civil and criminal judicial proceedings
- Received numerous commendations from the Tucson Police Department, Chief of Police. Awarded the Arizona Law Enforcement Coordination Committee Award in 1995.
Education
Some College Coursework - Criminal Justice
Pima Community College
Tucson, AZ06.1992
Skills
- Results-oriented, high-energy multi-tasker with a highly successful record of accomplishments in law enforcement and program management related fields Exercised full range of Law Enforcement managerial responsibilities, overseeing Operations, Administration, Investigations, and Training
- Effective project management
- Strong focus on accuracy
- Proficient in MS Office
- Effective leadership
- Strong verbal communication
- Technical competency
- Resilient team player
- Detail-oriented
- Effective multi-tasking
- Analytical strategist
- Experienced problem solver
- Change leadership
- Effectiveness in working cross-culturally
- Composure under pressure
- Initiative-driven professional
Certification
- Arizona Law Enforcement Training Academy – State of AZ Peace Officer Certification 1
- Tucson Arizona Police Academy – Tucson Police Officer Certification
- Tucson Police Academy – Field Training Officer Training/Certification
- DEA Basic Drug Investigator Training – Certification
- Federal Law Enforcement Training Center – Criminal Investigator certification
- U.S. Customs Special Agent training, FLETC – Course completion
- ICE Tactical Response Team Course, Fort Benning – Tactical Operator Certification
- ICE Supervisor School Immigration and Customs Enforcement Supervisor Course
Languages
Spanish
Native or Bilingual
Awards
Law Enforcement Commendation Medal - 2013
Annual Arizona Law Enforcement Coordination Committee Award -1995
Tucson Police, Medal of Valor Nominations
Timeline
Program Manager, Attaché
USDOJ, Criminal Division, International Criminal Investigative Training Assistance Program
12.2019 - Current
Group Supervisor/Task Force Commander
DHS, Immigration and Customs Enforcement, Homeland Security Investigations
10.2006 - 04.2015
Special Agent
DHS, Immigration and Customs Enforcement, Homeland Security Investigations
02.1999 - 10.2006
Supervisory Special Agent
DHS, Immigration and Customs Enforcement, Homeland Security Investigations
01.1999 - 02.2019
Police Officer
City of Tucson, Arizona Police Department
10.1989 - 01.1999
Some College Coursework - Criminal Justice
Pima Community College
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