Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Timeline
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Juan Cabrera

Juan Cabrera

Sacramento,CA

Summary

Dynamic sales professional with a proven track record at Metrobytmobile, excelling in customer relationship building and sales strategy development. Recognized for consistently exceeding quotas and enhancing client satisfaction through effective problem-solving and upselling techniques. Adept at fostering trust-based relationships, driving repeat business, and delivering impactful product presentations.

Overview

5
5
years of professional experience

Work History

Sales Representative

Jose Garcia
04.2021 - 05.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.

Assistant Manager

Cindy Rojas
04.2019 - 05.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Launched quality assurance practices for each phase of development

Education

Grant Union High School
Sacramento

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales expertise
  • Relationship building
  • Sales closing
  • Sales presentations
  • Product and service knowledge
  • Sales strategy development
  • Complex Problem-solving
  • Sales development
  • Client service
  • Customer retention
  • Product and service sales
  • Negotiation tactics
  • Upselling and cross selling
  • Objection handling

Accomplishments

I've been working since I was 16 im 25 now.

I'm very professional, reliable, kind to one another & most importantly treat everybody with respect. Never get discouraged in a hectic environment due to me working since a young age.

Additional Information

Super reliable, never call in, schedule everything on my days off.

Languages

Spanish
Native or Bilingual

Timeline

Sales Representative

Jose Garcia
04.2021 - 05.2024

Assistant Manager

Cindy Rojas
04.2019 - 05.2021

Grant Union High School

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Juan Cabrera