JUAN CAMILO OCAMPO OSORIO
Summary
I consider myself an organized, responsible, and competent individual with a strong commitment to continuous development. I am disciplined, motivated by new challenges, and always willing to step out of my comfort zone to achieve personal and professional growth.
Overview
2
2
years of professional experience
Work History
SERVER- FOOD RUNNER
Silver Bay YMCA
06.2026 - Current
- Delivered food and beverages promptly and accurately, ensured excellent customer service, maintained clear communication with kitchen and front-of-house staff, assisted guests with needs, set and cleared tables, and maintained clean, organized, efficient dining area to enhance positive dining experience.
HOUSEMAN - MAINTENANCE H2B
Hanalei Bay Resort
11.2025 - 02.2026
- Provide general housekeeping support and perform basic maintenance duties throughout the resort, including cleaning and restocking public areas, assisting with room preparation, and handling minor repairs. Ensure the proper functioning of facilities by conducting routine inspections, addressing guest requests promptly, and maintaining indoor and outdoor spaces. Consistently uphold safety and cleanliness standards to provide a comfortable and well-maintained environment for all guests.
KITCHEN UTILITY H2B
Silver Bay YMCA
05.2025 - 11.2025
- Welcomed customers warmly upon arrival, presenting Menus, taking Orders, serving Food and Drinks. Coordinated with kitchen and bar staff to ensure timely and accurate order fulfillment. Operate dishwashing equipment efficiently. Hand wash and sanitize kitchen items. Organized cleaning tasks to ensure prompt maintenance of kitchen cleanliness. Assisted with basic food preparation. Maintain cleanliness in the dishwashing area. Facilitated clear communication with kitchen team during service to enhance workflow. Adhere to health and safety regulations.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
HOUSE ATTENDANT - HOUSEMAN H2B
Hanalei Bay Resort
11.2024 - 05.2025
- Cleaned and prepared guest rooms, common areas, and outdoor spaces to enhance guest experience. Handled guest requests promptly, assisted with event and meeting setups, ensured cleanliness throughout property to maintain high standards. Managed storage and organization of housekeeping supplies, supported housekeeping team to streamline operations.
Education
Technical English Course
COLOMBO AMERICANO PEREIRA
Colombia01-2019
Local tourist information technician
SENA PEREIRA
COLOMBIA01-2016
High School Diploma -
Hector Angl Arcila High School
01-2016
Skills
- Food service
- Food presentation
- Table setting
- Customer service
- Customer service
- Customer engagement
- Customer service
Personal Information
Driving License: Valid U.S Driver's license
Adicional Information
- Valid U.S Driver's license and clean
- +10 years of experience
Timeline
SERVER- FOOD RUNNER
Silver Bay YMCA
06.2026 - Current
HOUSEMAN - MAINTENANCE H2B
Hanalei Bay Resort
11.2025 - 02.2026
KITCHEN UTILITY H2B
Silver Bay YMCA
05.2025 - 11.2025
HOUSE ATTENDANT - HOUSEMAN H2B
Hanalei Bay Resort
11.2024 - 05.2025
Technical English Course
COLOMBO AMERICANO PEREIRA
Local tourist information technician
SENA PEREIRA
High School Diploma -
Hector Angl Arcila High School