Skilled Server offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
25
25
years of professional experience
Work History
Restaurant Waiter
Kelly's Country Cooking
Houston, TX
03.2023 - Current
Stocked server areas with supplies before, during and after shifts.
Presented menus to patrons to answer questions about menu items and make recommendations.
Adhered to safety protocols established by the restaurant including proper lifting techniques when carrying trays of dishes or beverages.
Collected tickets and followed proper cash-handling procedures.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Warehouse Operations Lead
Gates Engineering & Services
Houston, TX
05.2021 - 11.2021
Ensured all orders were accurately picked, packed, and shipped in a timely manner.
Implemented processes to track stock movement within the warehouse environment.
Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
Operated forklifts to fill or empty overhead spaces.
Generated warehouse shipping documents, packing lists and invoices.
Collaborated with external partners such as freight carriers or third-party logistics providers when needed.
Trained new warehouse staff on proper safety protocols and operating procedures.
Conducted regular inspections of the facility to identify areas needing improvement or repair.
Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
Maintained accurate records of all incoming and outgoing shipments using appropriate software programs.
Security Supervisor
Champions Security
Houston, TX
Inspected posts and met with subordinates to outline tasks and responsibilities.
Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
Provided security team leadership and contributed to on-call duties.
Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
Collaborated with stakeholders to develop business continuity and disaster recovery plans.
Managed staff schedules for shifts and events to minimize overtime costs.
Education
GED -
Lone Star College System
Spring, TX
12-2004
Some College (No Degree) -
Lone Star College System
Spring, TX
Skills
Service Quality
Order Management
Food Safety Understanding
Positive and Professional
Upselling Techniques
Menu Knowledge
Quality Control
Cash Handling
Item Promotion
Safe Alcohol Service
Shipping and Receiving Operations
Shipping and Receiving Management
Material Handling Practices
Assembly and Production
Operational Reporting
Report Preparation
Quality Checks
Contract Negotiation
Forklift Operations
OSHA Regulations
Loading and Unloading
Shipping and Receiving
Warehouse Safety
OSHA Compliance
Certified Forklift Operator
Timeline
Restaurant Waiter
Kelly's Country Cooking
03.2023 - Current
Warehouse Operations Lead
Gates Engineering & Services
05.2021 - 11.2021
Security Supervisor
Champions Security
GED -
Lone Star College System
Some College (No Degree) -
Lone Star College System
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