Juan Caro
Jupiter
Summary
Dynamic professional with extensive experience in customer service and operational efficiency, honed at Sportstyme as a Summer Camp Director. Proven ability to resolve conflicts and enhance team collaboration. Skilled in strategic project planning and adept at mechanical systems, ensuring high-quality service delivery and client satisfaction. Bilingual communicator committed to excellence.
Overview
7
7
years of professional experience
Work History
Bartender
SunFest
West Palm Beach
05.2024 - Current
- Ensured compliance with age requirements for alcohol sales.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Effectively multitasked within fast-paced environment.
- Resolved customer complaints in a professional manner.
- Provided drink suggestions to customers based on their preferences.
Summer Camp Director
Sportstyme
Tequesta
06.2023 - 08.2024
- Maintained operational efficiency by keeping in constant contact with coworkers via various communication tools.
- Formulated strategic framework for camp operations with effective policy and activity planning.
- Resolved customer complaints regarding worker performance or services rendered.
- Administered first aid in emergency situations.
Delivery Driver
Delivery Dudes
Jupiter/West Palm Beach
06.2019 - 08.2020
- Verified accuracy of items loaded onto truck against shipping documents.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Reported delays and accidents to stations using telephones or two-way radios.
- Maintained accurate records of goods delivered and collected payments as required.
Cashier
Publix
Jupiter
07.2018 - 03.2019
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Processed sales transactions to prevent long customer wait times.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Bachelor of Science - Mechanical Engineering
Florida State University
Tallahassee, FL05-2025
High School Diploma -
Jupiter High School
Jupiter, Florida05-2020
Skills
- Computer-aided design
- Thermodynamics analysis
- Mechanical systems
- Technical documentation
- Strategic Project Planning
- Effective Team Collaboration
- Customer service
- Critical thinking
- Bilingual
Timeline
Bartender
SunFest
05.2024 - Current
Summer Camp Director
Sportstyme
06.2023 - 08.2024
Delivery Driver
Delivery Dudes
06.2019 - 08.2020
Cashier
Publix
07.2018 - 03.2019
Bachelor of Science - Mechanical Engineering
Florida State University
High School Diploma -
Jupiter High School
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