Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JUAN Castaño

Woodhaven

Summary

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Developed customer service and multitasking abilities in high-volume dining environment, now seeking to transition into new field. Skilled in managing guest interactions and resolving issues efficiently. Focused on applying these transferrable skills to contribute effectively in different role.

Friendly and adaptable, with strong passion for customer service. Knowledgeable about food and beverage safety standards and delivering prompt, courteous service. Dedicated to creating memorable dining experiences and contributing to positive team atmosphere.

Overview

3
3
years of professional experience

Work History

Kitchen Crew, Front Counter Crew,Certified Trainer

Raising Cane's
06.2024 - 09.2025
  • Assessed trainees' progress and provided constructive feedback to foster continuous improvement.
  • Processed transactions accurately, ensuring smooth front counter operations during peak hours.
  • Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
  • Prepared customized orders efficiently while paying close attention to detail, resulting in satisfied customers.

Waiter

Elite Williamsburg
09.2023 - 05.2024
  • Provided exceptional customer service in a fast-paced environment, ensuring guest satisfaction and repeat visits.
  • Assisted with menu recommendations, enhancing dining experience through personalized suggestions based on customer preferences.

Cashier

Chipotle Grill
06.2022 - 08.2023
  • Processed customer transactions efficiently, ensuring accuracy in cash handling and change distribution.
  • Maintained cleanliness and organization of service areas, enhancing overall dining experience for guests.

Cashier

San Matteo Pizzeria
06.2022 - 08.2022
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with inquiries, providing knowledgeable support and resolving issues promptly.

Education

High school or equivalent -

Lower Manhattan Arts Academy
New York, NY
06-2023

Skills

  • Safe food handling
  • Adherence to guidelines
  • Sanitation standards compliance
  • Customer assistance
  • New hire training

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Kitchen Crew, Front Counter Crew,Certified Trainer

Raising Cane's
06.2024 - 09.2025

Waiter

Elite Williamsburg
09.2023 - 05.2024

Cashier

Chipotle Grill
06.2022 - 08.2023

Cashier

San Matteo Pizzeria
06.2022 - 08.2022

High school or equivalent -

Lower Manhattan Arts Academy

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