Juan Nieva
Miami
Summary
Demonstrates a solid track record in high-volume restaurant settings, excelling in timely food delivery and guest interaction. Focuses on enhancing the dining experience through clear communication, meticulous attention to food safety, and effective collaboration with team members.
Overview
4
4
years of professional experience
Work History
Food Runner
SHŌTŌ Washington DC
Washington
07.2024 - 04.2026
- Delivered food accurately and efficiently from kitchen to tables during high-volume service, ensuring correct presentation and optimal timing
- Delivered beverages while guiding guests on specialty drinks, ensuring proper consumption and personalized recommendations
- Announced dishes clearly, detailing ingredients, sauces, and cooking methods to enrich guest experience and promote menu knowledge
- Answered guest questions on menu items, including preparation styles, to enhance understanding and satisfaction
- Worked closely with servers and kitchen staff to maintain smooth service flow and meet service standards during peak hours
Server
Barcelona Wine Bar
Washington
03.2022 - 06.2024
- Delivered attentive table service in high-traffic restaurant, managing constant guest flow and turnover to enhance dining experience
- Took accurate food and beverage orders in fast-paced, high-noise environment, ensuring clear communication with guests for seamless service
- Provided knowledgeable menu and wine guidance, assisting guests with selections to elevate their dining experience
- Focused on creating a positive and memorable guest experience through attentive, professional, and friendly service
- Followed strict food safety and allergy protocols, including gluten and seafood allergies, ensuring guest safety and satisfaction
Education
High School Diploma -
Cofrem
Villavicencio - Meta11-2021
Degree - International Business
Universidad Santo Tomas
Villavicencio - MetaSkills
- Guest-focused with a natural ability to build rapport and create comfortable dining experiences
- Fast learner with strong attention to detail, especially regarding menu knowledge and service standards
- Professional, dependable, and adaptable in high-volume restaurant environments
- Strong communication skills with both guests and team members
- Committed to teamwork and consistent service quality
- Attention to detail
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Food Runner
SHŌTŌ Washington DC
07.2024 - 04.2026
Server
Barcelona Wine Bar
03.2022 - 06.2024
High School Diploma -
Cofrem
Degree - International Business
Universidad Santo Tomas