Juan Castillo
Walmart
Orlando,FL
2
Languages
1
Certification
7
years of professional experience
Dynamic professional with extensive experience at Walmart as a Trainer Coordinator and Certified Pharmacy Technician. Proven ability in problem-solving and attention to detail, ensuring efficient scheduling and compliance. A collaborative team player committed to continuous development, adept at multitasking and enhancing operational workflows to improve service delivery.
Work History
Certified Pharmacy Technician
5 Years 2 Months- Processed prescriptions accurately using pharmacy dispensing systems and verified patient information for compliance.
- Assisted pharmacists with prescription preparation, labeling, and medication filling workflows.
- Managed medication inventory, restocked pharmacy supplies, and removed expired products.
Trainer Coordinator
9 Months- Scheduled service appointments using call center systems, aligning technician availability with customer needs.
- Confirmed appointment details and updated records to maintain accurate scheduling information.
- Resolved customer scheduling questions and directed calls to appropriate support teams.
- Coordinated with dispatch and field service staff to support timely appointment assignment.
Appointment Specialist
9 Months- Scheduled service appointments using call center systems, aligning technician availability with customer needs.
- Confirmed appointment details and updated records to maintain accurate scheduling information.
- Resolved customer scheduling questions and directed calls to appropriate support teams.
- Coordinated with dispatch and field service staff to support timely appointment assignment.
Education
High School Diploma
Skills
Mentoring
Collaborative team player
Continuous professional development
Problem-solving
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Active listening
Adaptability and flexibility
Certification
Certified pharmacy technician
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Trainer Coordinator
Walmart
01.2026 - CurrentRead More
Certified Pharmacy Technician
Walmart
11.2020 - 01.2026Read More
Appointment Specialist
Sears
01.2020 - 10.2020Read More
Aloma Charter
High School Diploma
Read More