I have a deep interest in English and Journalism, as I enjoy reading/writing poetry in my free time and recording/photographing local community events I spend time with my friends playing basketball and videogames, while also going on trips to see more of what the world has to offer On a normal day, you can find me cooking for myself and my family, going to the gym or playing basketball, and watching some TV to wind down when I'm not working I love spontaneous outings with friends, whether it be last minute bowling with my friends, or restaurant hopping to try different cuisines all in one night
Thomas Stanwood
Huntersville,NC
Summary
Detail-oriented Pharmacy Technician combining inpatient clinical experience with retail pharmacy leadership. Background includes medication preparation, quality assurance, inventory control, and team supervision as a CVS Shift Supervisor. Recognized for reliability, organization, and the ability to balance operational efficiency with outstanding and compassionate patient/guest services.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Novant Healthcare- Presbyterian Medical Center
Charlotte, NC
05.2025 - Current
- Assisted pharmacists in preparing and dispensing medications accurately.
- Managed inventory levels, ensuring timely restocking of pharmaceuticals and supplies.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered phone calls and questions from nurses, doctors, and other healthcare professionals within the facility in a professional manner.
- Collaborated with healthcare team to ensure timely delivery of pharmaceutical services.
- Demonstrated versatility in supporting various hospital departments'' pharmaceutical needs, including the emergency room, intensive care unit, surgery center, and oncology clinic as needed.
- Safeguarded patient confidentiality by adhering to HIPAA guidelines when handling sensitive medical information.
- Reduced potential drug shortages by monitoring usage trends, adjusting stock levels accordingly, and promptly notifying relevant parties of any supply issues that would come up.
Pharmacy Technician
CVS Pharmacy
Huntersville, NC
02.2024 - 10.2025
- Processed prescription orders efficiently and accurately, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in verifying medication interactions and dosage accuracy for patient safety.
- Trained new pharmacy technicians on operational procedures and company policies to enhance team performance.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with accuracy.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Gave immunizations to patients, making sure that their safety and comfort was of utmost importance to me.
Shift Supervisor
CVS Health
Huntersville, NC
02.2023 - 02.2024
- Supervised daily operations, ensuring compliance with CVS Health policies and procedures.
- Monitored inventory levels, facilitating timely restocking to meet customer demand.
- Resolved customer inquiries and complaints, enhancing overall satisfaction scores.
- Coordinated scheduling for staff shifts, optimizing coverage during peak hours.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Front of House Associate
Chick-fil-A
Huntersville, NC
02.2022 - 11.2022
- Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Took initiative in front-of-house activities, enhancing the communication between kitchen and service teams for timely order fulfillment.
- Utilized POS system to receive and process food and beverage orders.
- Collaborated with team members to improve service efficiency, sharing best practices and fostering a team-oriented culture.
- Remembered, recited and promoted variety of menu items.
- Developed strong relations with returning guests, enforcing loyalty and repeat business.
- Maintained a clean and inviting environment for guests, ensuring a positive dining experience.
- Established welcoming atmosphere by greeting each guest warmly.
Education
High School Diploma -
North Mecklenburg Highschool
Huntersville, North CarolinaSkills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Insurance billing
- HIPAA regulations
- Team collaboration
- Cash handling
- Workplace safety
- Staff management
- Training and mentoring
- Policy enforcement
Accomplishments
- Helped implement a strategy at CVS where the store would be split into quadrants, with designated employees working their own quadrant to familiarize them with becoming efficient in one area of the store while also keeping them knowledgeable of products and stock throughout the store,
- Studied and passed the CPhT exam, which is required to work in a clinical setting.
- Helped a patient in need with getting a critical medication his insurance wouldn't cover by speaking with their insurance company and finding the best price possible through the use of discounts, actively saving them $1200 in the process.
Certification
- CPhT - Certified Pharmacy Technician
- PTCB Immunization Administration Certificate
- BLS (Basic Life Support) Certification
- Medication Safety/Error Prevention Training
- State Pharmacy Technician License
Interests
Timeline
Certified Pharmacy Technician
Novant Healthcare- Presbyterian Medical Center
05.2025 - Current
Pharmacy Technician
CVS Pharmacy
02.2024 - 10.2025
Shift Supervisor
CVS Health
02.2023 - 02.2024
Front of House Associate
Chick-fil-A
02.2022 - 11.2022
High School Diploma -
North Mecklenburg Highschool