Juan C Castro
Salinas,CA
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
10
10
years of professional experience
Work History
Manager
Motion Express
Aptos, California
01.2015 - Current
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Recruited and trained new employees to meet job requirements.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Education
High School Diploma -
Alisal High School
Salinas, CA05-1999
Skills
- Employee training
- Performance management
- Customer service
- Conflict resolution
- Project management
- Workflow management
- Time management
- Schedule preparation
- Decision-making
Languages
Spanish
Native/ Bilingual
Timeline
Manager
Motion Express
01.2015 - Current
High School Diploma -
Alisal High School
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