Juan Chaljub
The Bronx,NY
Summary
Adept Culinary Lead with a proven track record at Bluestone Lane Coffee, showcasing leadership and creative culinary skills. Excelled in enhancing customer satisfaction and team morale, achieving media recognition for innovation. Skilled in negotiation and problem-solving, significantly boosting profitability and operational efficiency. Demonstrates exceptional communication and emotional intelligence, ensuring top-notch service and teamwork.
Overview
5
5
years of professional experience
Work History
Culinary Lead
Bluestone Lane Coffee
New York, NY
01.2021 - Current
- Played an integral role in catering high-profile events, ensuring timely preparation and presentation of dishes while adhering to client specifications.
- Communicated verbally and worked cooperatively with employees and customers.
- Earned recognition from local media outlets for creative culinary offerings that showcased regional flavors with a modern twist.
- Enhanced customer satisfaction by creating and executing innovative, high-quality menu items.
- Anticipated and solved problems by taking decisive action.
- Strengthened team morale through open communication channels, regular feedback sessions, and collaborative problem-solving strategies.
- Collaborated with the front-of-house team to ensure seamless service during busy periods and special events.
- Developed and maintained positive relationships with suppliers, negotiating favorable contracts for quality ingredients at competitive prices.
- Consistently met or exceeded budget targets by closely monitoring expenses and making cost-effective adjustments as needed.
- Maintained strict adherence to local health codes and regulations, ensuring the safety of both customers and staff members through diligent oversight of food preparation processes.
- Supported team to reach common goals.
- Followed company, safety, security policies, and procedures.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Controlled food costs and managed inventory.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Uber Driver
Uber
New York, NY
08.2019 - Current
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Education
Business Administration - Accounting
ASA COLLEGE
New York, NYSkills
Good communication
Customer service
Leadership
Teamwork
Problem solving
Adaptability
Active listening
Collaboration
Flexibility
Emotional intelligence
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Culinary Lead
Bluestone Lane Coffee
01.2021 - Current
Uber Driver
Uber
08.2019 - Current
Business Administration - Accounting
ASA COLLEGE