Kenori Fenner-Rocha
Converse,TX
Summary
Proven leader in fast-paced environments, demonstrated at Cava by enhancing team morale and ensuring seamless service. Skilled in inventory control and sanitation practices, I excel in multitasking and effective communication, significantly improving operational efficiency. My adaptability and focus on quality control consistently exceed employer expectations, making me a valuable asset to any team.
Overview
4
4
years of professional experience
Work History
Culinary Lead
Cava
06.2024 - Current
- Communicate verbally and work cooperatively with employees and customers.
- Strengthen the team morale through open communication channels, regular feedback, and collaborative problem-solving.
- Collaborate with the front-of-house team to ensure seamless service during busy periods and special events.
- Maintain a strict adherence to local health codes and regulations, ensuring the safety of both customers and staff members through diligent oversight of food preparation processes.
- Responsible for opening and closing the restaurant.
- Managing food and beverage inventory organization, also ordering.
Lead Sales Associate
Dollar General
04.2023 - 06.2024
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Trained, coached, and mentored new sales associates for maximum performance.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Responsible for the opening and closing of the store
Grocery Stocker
United Supermarkets
02.2023 - 03.2024
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Package Handler
FedEx Ground
01.2023 - 04.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Used hand-held scanners and physical logs to accurately track item movements.
Order Filler
Walmart Distribution Center
06.2022 - 12.2022
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris
- Moved pallets to and from trucks and around warehouse with electric pallet jack to stay on top of demanding schedules.
Crew Member
Popeyes® Louisana Kitchen
09.2020 - 11.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Hampton High School
Hampton, VA06.2021
Skills
- Ingredient Knowledge
- Sanitation Practices
- Food presentation
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Cash Handling
- Safety Procedures
- Quality Control
- Inventory Control
- Data Entry Software
Timeline
Culinary Lead
Cava
06.2024 - Current
Lead Sales Associate
Dollar General
04.2023 - 06.2024
Grocery Stocker
United Supermarkets
02.2023 - 03.2024
Package Handler
FedEx Ground
01.2023 - 04.2023
Order Filler
Walmart Distribution Center
06.2022 - 12.2022
Crew Member
Popeyes® Louisana Kitchen
09.2020 - 11.2021
Hampton High School
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