Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Juan Cintron Burgos

Wesley Chapel,FL

Summary

Highly motivated and positive individual in pursuit of distinguished career opportunity, to work as a Law Enforcement Officer, where my ability can come to efficient use, to ensure operations are conducted effectively and smoothly, along with the opportunity of personal growth and development. I have worked under different capacities gaining comprehensive exposure to various departments.

Overview

21
21
years of professional experience

Work History

Security Sergeant

Busch Gardens Tampa Bay
01.2024 - Current
  • Responded to emergencies such as building alarms, accidents and criminal concerns.
  • Provided backup to security officers to maintain coverage.
  • Prepared reports outlining daily activities and specific incidents.
  • Trained and supervised new security professionals to maximize performance and understanding of protocols.
  • Developed trusting relationships with staff members by maintaining approachability while enforcing necessary regulations for workplace safety.
  • Conducted investigations into reported incidents, providing detailed documentation for management review.
  • Monitored CCTV systems effectively, allowing for quick identification and resolution of potential issues.
  • Collaborated with local law enforcement agencies, ensuring timely response to security incidents.

Security Officer

Busch Gardens
09.2023 - 01.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Patrolled and monitored premises in company vehicle and by foot.
  • Reported suspicious activities and persons to law enforcement.

Law Enforcement Cadet

Pasco Hernando State College
01.2023 - 06.2023
  • Cadet in a Law Enforcement academy to achieve state certification.

Security Sergeant

Busch Gardens Tampa Bay
06.2021 - 02.2023
  • Responded swiftly to security incidents and effectively resolved security issues.
  • Collaborated with senior management to develop and implement strategies to mitigate security risks.
  • Monitored and maintained CCTV and access control systems to protect personnel and assets.
  • Evaluated security systems and procedures to identify areas for improvement.
  • Conducted regular patrols to detect and deter security threats.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Established and maintained close working relationships with local law enforcement officers.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Kept team compliant with security protocols and appearance standards.
  • Monitored and approved access control systems for accessibility to authorized personnel.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Recorded incident reports with detailed accounts of occurrences.
  • Able to handle multiple tasks in a fast paced environment.
  • Ability to define problems, collect accurate data, establish facts and draw valid conclusions.
  • Responded to emergencies such as building alarms, accidents and criminal concerns.
  • Collaborated with local law enforcement agencies, ensuring timely response to security incidents.

Security Officer

Busch Gardens
01.2021 - 06.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Patrolled and monitored premises in company vehicle and by foot.

Security Host

Walt Disney World Resort
06.2019 - 10.2020
  • Observe, react and respond to occurrences throughout the Walt Disney World Resort.
  • Conduct visual inspections of buildings, bags and packages.
  • Interacting and promoting the safety of cast members and guests.
  • Walking patrol, motor patrol, kiosk support and relief support.
  • Provided directions and or/information to cast members and guest along with monitoring radio traffic to include call in and responding to to safety concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Provided exceptional customer service to guests while maintaining strict adherence to security protocols.

Detention Deputy

Polk County Sheriff's Office
05.2014 - 04.2019
  • Conducted security checks of inmates and living areas.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
  • Supervised inmates during meals, recreation and other activities.
  • Searched building and grounds, living quarters, and work areas for contraband.
  • Enforced rules and regulations to maintain order among inmates.
  • Provided counseling and guidance to inmates to boost wellbeing.
  • Interviewed inmates to obtain information and evidence.
  • Processed visitors and attorneys arriving to see prisoners.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Processed inmates by taking photographs and fingerprints.
  • Regularly conducted security and sanitation checks.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Investigated and responded to incidents of inmate misconduct.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
  • Responded promptly to emergency situations and provided medical aid.
  • Member of the cell extraction team CERT.
  • Member of the security threat group to identify gang members.

Correctional Officer

Florida Department Of Corrections
07.2009 - 05.2014
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Coordinated with other law enforcement personnel to exchange information.
  • Interviewed inmates to obtain information and assess needs.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Supervised inmates during meals, recreation and other activities.
  • Investigated and responded to incidents of inmate misconduct.
  • Searched building and grounds, living quarters, and work areas for contraband.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Prepared reports to document incidents and violations.
  • Conducted routine and emergency head counts.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Documented inmate behavior and activities in logbooks.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Interviewed inmates to obtain information and evidence.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Conducted security checks of inmates and living areas.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Enforced rules and regulations to maintain order among inmates.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Member of the tactical rapid response team RRT.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.

Security Officer

G4S Security
10.2007 - 12.2008
  • Reported suspicious activities and persons to law enforcement.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority while in the courthouse.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Checked and verified photo identification prior to granting facility access.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.

Soldier

Florida Army National Guard
01.2005 - 01.2011
  • Trained in small arms, anti-armor and indirect fire weapons.
  • Worked weekends and long hours in deployed locations to complete tasks.
  • Maintained required level of proficiency in use of firearms.
  • Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
  • Operated and maintained armored vehicles.
  • Upheld dress and appearance regulations for professional appearance.
  • Trained in riot and crowd control.
  • Served on state active duty orders in support of Hurricane and Tropical Storm relief efforts.

Education

Correctional Officer Crossover Training To Law Enf - Law Enforcement

Pasco Hernando State College
Dade City, FL
06.2023

Certificate Of Compliance - Corrections

Polk State College
Winter Haven, FL
09.2010

High School Diploma -

Plant City High School
Plant City, FL
06.2004

Skills

  • Investigative Procedures
  • CCTV Expertise
  • Safety and Security Regulations
  • Daily Status Reports
  • Safety and Security
  • Skilled in Conflict Resolution
  • Access Systems and Patrol
  • Crowd Control
  • Defensive Tactics
  • Firearms Training
  • CPR/First Aid Training
  • Radio Traffic Monitoring
  • Surveillance
  • Crisis Intervention Training
  • Gang Intelligence Training
  • Taser trained
  • Non lethal weapons
  • Frequent in speaking, reading and writing in Spanish
  • FL Class D Security License
  • FL Class G Security License
  • Active Shooter Training
  • FEMA IS-700B An Introduction To The National Incident Management System
  • FEMA IS- 100C Introduction to Incident Command System
  • CJIS Level 2 Security Awareness Certification

Languages

Spanish
Native or Bilingual

Timeline

Security Sergeant

Busch Gardens Tampa Bay
01.2024 - Current

Security Officer

Busch Gardens
09.2023 - 01.2024

Law Enforcement Cadet

Pasco Hernando State College
01.2023 - 06.2023

Security Sergeant

Busch Gardens Tampa Bay
06.2021 - 02.2023

Security Officer

Busch Gardens
01.2021 - 06.2021

Security Host

Walt Disney World Resort
06.2019 - 10.2020

Detention Deputy

Polk County Sheriff's Office
05.2014 - 04.2019

Correctional Officer

Florida Department Of Corrections
07.2009 - 05.2014

Security Officer

G4S Security
10.2007 - 12.2008

Soldier

Florida Army National Guard
01.2005 - 01.2011

Correctional Officer Crossover Training To Law Enf - Law Enforcement

Pasco Hernando State College

Certificate Of Compliance - Corrections

Polk State College

High School Diploma -

Plant City High School

Similar Profiles

CREATE PROFILE