Juan Curtin
Tallahassee,FL
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
TAmpa Airport
Tampa, FL
04.2018 - 01.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Informed passengers about baggage allowances, restrictions, and fees associated with their flights.
- Confirmed reservations by entering passenger data into the system accurately.
- Provided passengers with boarding passes and travel documents according to airline regulations.
Lawn Service
Owners
Tallahassee, FL
06.2014 - 01.2018
- Delivered prompt, knowledgeable solutions to address customers' loan service issues.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Identified new opportunities for growth, expansion, and diversification.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA04-2014
Timeline
Customer Service Representative
TAmpa Airport
04.2018 - 01.2024
Lawn Service
Owners
06.2014 - 01.2018
High School Diploma -
Penn Foster Career School