Juan Deleon
San Antonio,TX
Summary
Detail-oriented professional with a strong background in security operations. Known for effective staff training and conflict resolution, driving team cohesion and reducing incidents.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor
Smith Protective Services Inc.
San Antonio, TX
09.2025 - Current
- Supervised daily operations ensuring compliance with safety protocols and client requirements.
- Trained new team members on operational procedures and best practices to enhance performance.
- Monitored staff performance, providing feedback to improve service quality and efficiency.
- Coordinated schedules and assignments to optimize workforce productivity during peak hours.
- Reduced incidents of theft and vandalism by conducting regular patrols and maintaining a visible security presence.
- Responded promptly to alarms or calls for assistance while adhering to established procedures for escalation as necessary.
- Performed hourly patrols of building areas, parking lots and facility grounds.
Supervisor
Securitas Security Services USA
San Antonio, TX
03.2020 - 09.2025
- Implemented training sessions focusing on emergency response techniques for enhanced preparedness.
- Assisted in developing security plans tailored to specific client needs and environments.
- Conducted regular inspections of equipment and facilities to maintain operational readiness.
- Collaborated with management to identify areas for process improvement within security operations.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
Education
High School Diploma -
Skidmore Tyan
Skidmore, TX05-2004
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Staff discipline
- Relationship building
Certification
- First Aid/CPR Certified
Languages
English
Full Professional
Timeline
Supervisor
Smith Protective Services Inc.
09.2025 - Current
Supervisor
Securitas Security Services USA
03.2020 - 09.2025
High School Diploma -
Skidmore Tyan