Juan Diaz
Woonsocket,RI
Summary
Professional technician with strong analytical and problem-solving skills, focusing on troubleshooting and repairing equipment. Known for reliability and adaptability, contributing to team success and meeting dynamic workplace needs. Expertise in diagnostics, problem-solving, and ensuring operational efficiency of various equipment. Looking to transition into a new field, leveraging technical expertise and hands-on experience to contribute effectively in diverse environments.
Overview
17
17
years of professional experience
Work History
Repair Technician II
Thermo Fisher Scientific
08.2021 - Current
- Clean, inspect, and detail pre-repair condition of all repairs, 7-10 repairs per week.
- Perform system and component failure analysis using validated diagnostic troubleshooting techniques
- Replace all non-conforming and preventive maintenance parts as needed
- Fully evaluate and calibrate to spec all completed repairs, and provide comprehensive test data, documentation, and service reporting
- Manage administrative tasks in Salesforce (quoting, creating service events and cases, providing updates to customers on repairs, keeping track of records)
- Drive lean practices and continuous improvement events central to service business
Shipping Team Lead
Staples Orlando FC.
10.2019 - 03.2020
- Lead team to ensure everyday success
- Communicate company goals, standard operating procedures, and safety practices to team
- Helped train new associates
- Evaluated and tracked team members performance to ensure individual improvements and success
- Communicated and updated management on overall team performance
- Assisted supervisor in solving shipping related issues
- Ran the shipping floor when supervisor was absent
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
Warehouse Associate II
Staples Orlando FC.
07.2017 - 10.2019
- Moved packages from conveyor belt system to designated palletized location
- Verified and inspected packages for quality and to ensure avoiding mistakes
- Wrapped completed pallets and used scanner to systematically load pallets
- Followed standard operating procedure to ensure accuracy and efficiency
- Used dock stockers or electric walkie pallet jacks to physically load wrapped and labeled pallets
- Filled in for any absences
- Ensured that truck containers were sealed, and trucks were called out on time
- Consistently lifted materials weighing as much as 50 pounds.
Sr. Material Handler
Thermo Fisher Scientific
07.2016 - 04.2017
- Promoted to Sr
- Material Handler in July2016 where the following new responsibilities were added:
- Pack, label, and ship orders
- Type up Bill of Lading for large freight orders
- Use Windows Excel to create commercial invoices for international export materials
- Type up appropriate documents for Radioactive and Hazardous materials such as DGD (Dangerous Goods Declarations)
- Electronically declared international exports using the Automated Export Service (AES) to provide the Electronic Export Information (EEI) to the Census Bureau
- Communicated and worked closely with customers, freight forwarders and colleagues from other countries to ensure on time and accurate shipments
- Lead PPI events to drive improvements within the shipping department
- Be available to fill any role within the warehouse upon need
Material Handler II
Thermo Fisher Scientific
06.2015 - 06.2016
- Began working as full-time employee as a Material Handler II in June2015
- SAP and SME for processing transactions within the warehouse
- Receiver in large warehouse
- Follow proper procedure for receiving radioactive freight
- Operate four bay carousel software for order picking within EPM
- Unload packages and product off delivery trucks and disrepute to the different functional areas
- One of four that is certified in forklift operation
- Led a project for inventory control within the manufacturing plant
- Conduct cycle count every morning
Machine Operator
Label Identification
08.2012 - 06.2015
- Operated, maintained, and fixed 2 industrial printers and other related machines to make special labels.
Shipping and Receiving
Label Identification
08.2012 - 06.2015
- Unloaded 80-100 packages a day off of delivery trucks (UPS, FedEx, Freight, etc.)
- Processed about 100 parts a day using RF scanner, into the warehouse database
- Operated a stock picker to move processed materials into designated location with RF scanner gun
- Picked orders placed by customers online
- Packed, labeled, and shipped orders
Assembler
Thermo Fisher Scientific
05.2008 - 05.2009
- First worked as a temporary worker from May2008 to May2009 as an assembler
- Assemble parts for instruments used in environmental research
- Assist co-workers in finding solutions to manufacturing problems
- Assembled Bypass Heaters and Aerosol kits
Education
Some College (No Degree) - Computer studies and information processing, Networking technology
Community College of Rhode Island
Lincoln, RIGED -
Rhode Island Regional Adult Learning Program
Woonsocket, RI01.2012
Skills
- Teamwork
- Leadership
- Problem Solving
- Communication
- Organization
- Time Management
- Diligence
- Customer service
- Mechanical skills
- Safety requirements
- Equipment Repair
Summary of Qualifications
- 3 years of work experience in repairing, calibrating, testing, adjusting, and maintaining electromechanical, pneumatic, and mechanical instruments
- 3 years of work experience in using Salesforce to manage customer communication by sending updates and service information, as well as creating quotes, cases and service events.
- Sophisticated knowledge of analytical instrumentation, environmental chemistry, pneumatics, and mechanics
- Ability to follow and read drawings, work instructions, test procedures, wiring diagrams, schematics, and repairs through to completion
- Quality mindset
- Customer service focused
- Fluent in both English and Spanish.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Repair Technician II
Thermo Fisher Scientific
08.2021 - Current
Shipping Team Lead
Staples Orlando FC.
10.2019 - 03.2020
Warehouse Associate II
Staples Orlando FC.
07.2017 - 10.2019
Sr. Material Handler
Thermo Fisher Scientific
07.2016 - 04.2017
Material Handler II
Thermo Fisher Scientific
06.2015 - 06.2016
Machine Operator
Label Identification
08.2012 - 06.2015
Shipping and Receiving
Label Identification
08.2012 - 06.2015
Assembler
Thermo Fisher Scientific
05.2008 - 05.2009
Some College (No Degree) - Computer studies and information processing, Networking technology
Community College of Rhode Island
GED -
Rhode Island Regional Adult Learning Program
Similar Profiles
Emily RobinsonEmily Robinson
Pharmacy Technician II at Fisher Bioservices, Thermo Fisher ScientificPharmacy Technician II at Fisher Bioservices, Thermo Fisher Scientific
Yikauri DuarteYikauri Duarte
QA Ops at Thermo Fisher ScientificQA Ops at Thermo Fisher Scientific
TAWANDA WELLINGTON MADZIWATAWANDA WELLINGTON MADZIWA
ACCOUNTANT III at THERMO FISHER SCIENTIFIC LLCACCOUNTANT III at THERMO FISHER SCIENTIFIC LLC