Nickolas Ambroson
Summary
Resourceful Repair Technician known for high productivity and efficient task completion. Specialize in fault diagnosis, precision repair, and equipment maintenance. Excel at problem-solving, time management, and adaptability to new technologies and procedures. Committed to delivering quality service and maintaining customer satisfaction through effective communication and collaboration.
Overview
15
15
years of professional experience
Work History
Repair Technician II
Intoxalock
Urbandale, IA
05.2022 - Current
- Analyze and troubleshoot surface-mount and through-hole printed circuit boards.
- Test complex electronic assemblies using established test processes and procedures.
- Repair and replace circuit boards using soldering skills.
- Partner with software developers to test and refine internal diagnostic tools.
- Create technical documentation and training materials for onboarding new technicians.
- Produce reports to assist engineering in identifying repair challenges and product improvements.
- Developed strategies for improving efficiency in completing repair jobs.
Package Delivery Driver
UPS
Des Moines, IA
11.2012 - 12.2019
- Delivered packages on a time-sensitive schedule while ensuring customer satisfaction.
- Maintained accurate records and resolved delivery issues in coordination with dispatch.
- Adapted to shifting priorities and maintained high safety standards.
Preventive Maintenance Technician
Steris
Des Moines, IA
10.2010 - 11.2012
- Performed preventive maintenance and field service on hospital sterilization equipment.
- Diagnosed faults and ensured minimal downtime for client healthcare operations.
- Built strong client relationships and managed a multi-state service territory.
- Documented repairs and offered guidance to improve equipment reliability.
Education
AAS - Computer Information Systems
Des Moines Area Community College
Ankeny, IAAAS - Electronic System Servicing Technology
Des Moines Area Community College
Ankeny, IASkills
- Electronic troubleshooting and repair
- PCB analysis and repair
- Fault isolation and diagnostics
- Repair documentation creation
- Electronic assembly testing
- Technical documentation and communication
- Troubleshooting guide authorship
- Onboarding material development
- Team liaison and collaboration
- Service ticketing system experience
Timeline
Repair Technician II
Intoxalock
05.2022 - Current
Package Delivery Driver
UPS
11.2012 - 12.2019
Preventive Maintenance Technician
Steris
10.2010 - 11.2012
AAS - Computer Information Systems
Des Moines Area Community College
AAS - Electronic System Servicing Technology
Des Moines Area Community College
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