Juan Dominguez
Pleasant Prairie,WI
Summary
Dynamic Inside Sales Representative with a proven track record at Shred-It, consistently exceeding revenue targets. Expert in relationship building and persuasive negotiation, leveraging Salesforce CRM to drive pipeline development. Achieved top rep status through compelling conversations and effective objection handling, fostering strategic customer partnerships for sustained growth.
Overview
11
11
years of professional experience
Work History
Inside Sales Representative
Shred-It
01.2020 - Current
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Managed friendly and professional customer interactions.
- Answered customers' questions regarding products, prices, and availability.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Consistently over 24% monthly revenue.
- Top Rep on team year over year.
- Selling 100 sites on a target of 80.
Resolution Specialist
Ceannate Corp.
10.2013 - 12.2019
- Devised and implemented dispute resolution processes for the company, enabling fast resolution of disputes.
- Advised parties on dispute resolution processes, policies and procedures, helping disputants make informed choices.
- Attaining all Key Performance Indicators and monthly performance goals.
- Lead in revenue intake year over year averaging a 10% increase
- Prepared written opinions or decisions regarding cases.
Education
Bachelor's Degree - Finance
University of Illinois At Chicago
Chicago, ILSkills
- Compelling presentations
- Salesforce CRM
- Regional sales
- Telephone sales
- Persuasive negotiator
- Fluent in Spanish
- Pipeline development
- Rapport building
- Relationship building and management
- Closing techniques
- Objection handling
- Revenue growth
Timeline
Inside Sales Representative
Shred-It
01.2020 - Current
Resolution Specialist
Ceannate Corp.
10.2013 - 12.2019
Bachelor's Degree - Finance
University of Illinois At Chicago
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