Juan Dominguez Dominguez
Durham,NC
Summary
Reliable professional with background in financial transactions, known for high productivity and efficient task completion. Possess key specialized skills in cash handling, customer service, and fraud detection which contribute to maintaining accuracy and promoting client trust. Excel in communication, problem-solving, and time management, ensuring seamless operations and positive customer experiences.
Overview
5
5
years of professional experience
Work History
Teller
Wells Fargo
Durham , NC
09.2024 - Current
- Identified opportunities to refer customers to other areas of the bank for additional services.
- Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
- Continuously updated knowledge about banking products, services, policies and regulations.
- Maintained confidentiality of bank records and client information.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services such as issuing counter checks.
Barista Trainer
Starbucks
Durham , NC
12.2023 - Current
- Taught team members how to make latest drinks and correctly perform new procedures.
- Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
Fulfillment Associate
Amazon
Garner, NC
02.2022 - 12.2023
- Performed quality checks on products prior to shipment to ensure customer satisfaction.
- Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Operated forklift and pallet jack to transport heavy loads.
Unload Team Lead
Lowes Home Improvment
Morrisonville, NC
07.2020 - 02.2022
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Ensured compliance with company policies and procedures throughout the team.
- Fostered a culture of continuous improvement, encouraging innovation and efficiency.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
- Delegated tasks appropriately according to individual skill sets.
Education
Associate of Applied Science - Paralegal Technology
Wake Technical Community College
Raleigh, NC05-2027
High School Diploma -
Middle College @ DTCC
Durham, NC05-2019
Some College (No Degree) - Kinesiology
North Carolina Central University
Durham, NCSome College (No Degree) - Psychology
Durham Technical Community College
Durham, NCSkills
- Legal research
- Document preparation
- Case management
- Client communication
- Regulatory compliance
- Team collaboration
Affiliations
- Martial arts training and discipline, with a specialty in boxing and Muay Thai.
- Versed in a variety of instruments, including the guitar, piano, and violin.
- Extensive knowledge in fitness training and supplements.
- Knowledgeable in car repair and parts.
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Teller
Wells Fargo
09.2024 - Current
Barista Trainer
Starbucks
12.2023 - Current
Fulfillment Associate
Amazon
02.2022 - 12.2023
Unload Team Lead
Lowes Home Improvment
07.2020 - 02.2022
Associate of Applied Science - Paralegal Technology
Wake Technical Community College
High School Diploma -
Middle College @ DTCC
Some College (No Degree) - Kinesiology
North Carolina Central University
Some College (No Degree) - Psychology
Durham Technical Community College
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