Juan Duran
Sacramento,CA
Summary
Results-driven business owner with 8+ years of experience in shop operations, financial management, and customer-focused problem solving. Skilled in hiring, training, scheduling, and directing staff to meet performance targets. Known for maintaining inventory, improving service quality, and supporting revenue growth.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Shop Owner
Quality Tune Up Shops
Sacramento, California
07.2018 - 10.2026
- Resolved customer concerns and supported quality service standards.
- Trained employees on role-specific tasks and company values to enhance service quality.
- Managed employee schedules and assigned tasks and responsibilities to employees.
- Directed and managed employees to consistently meet performance targets.
- Developed customer loyalty program to incentivize repeat business and strengthen customer relationships.
- Promoted business on social media to increase brand visibility and drive customer engagement.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
Automotive Lube Technician
Quality Tune up
Sacramento, California
02.2017 - 06.2018
- Diagnosed and repaired basic automotive issues, including brakes, alignments, suspensions, cooling, and electrical systems, enhancing vehicle reliability.
- Utilized diagnostic tools to accurately identify mechanical issues in vehicles using computerized diagnostic equipment.
- Performed greasing of equipment and serviced fluids, ensuring optimal functionality and adherence to shop safety procedures.
- Maintained clean work areas and organized tools throughout daily operations.
- Documented service requests and completed repair orders accurately.
- Communicated maintenance findings and recommended needed services to customers.
General Assembler
Erickson Framing CA
Sacramento, California
03.2016 - 01.2017
- Assembled framing parts using hand tools and shop equipment.
- Measured lumber and materials to meet Erickson Framing production standards.
- Inspected parts for alignment, fit, and surface defects to ensure quality standards.
- Fastened framing pieces with nails, screws, and other fasteners.
- Followed safety procedures during cutting, lifting, and assembly tasks.
- Organized materials for efficient workstation readiness and streamlined assembly flow.
- Maintained clean work areas around Erickson Framing CA stations.
- Supported team members with material handling and frame setup to enhance collaborative efficiency.
Education
High School Diploma -
Highland High School
Sacramento, CA05-1999
Skills
- Automotive repair
- Engine diagnostics
- Brake diagnostics
- Electrical diagnostics
- Diagnostic software
- Repair orders
- Maintenance scheduling
- Fleet management
- Shop management
- Workforce scheduling
- Staff hiring and training
- Customer service
- Business operations
- Financial management expertise
- Problem solving
- Inventory control
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Shop Owner
Quality Tune Up Shops
07.2018 - 10.2026
Automotive Lube Technician
Quality Tune up
02.2017 - 06.2018
General Assembler
Erickson Framing CA
03.2016 - 01.2017
High School Diploma -
Highland High School