Juan Farinas
Key West,FL
Summary
Accomplished Telecommunications Technician with a proven track record at System Resources Telecom (SRI), enhancing network performance and customer satisfaction through expert troubleshooting, installation, and maintenance. Skilled in network configuration and problem-solving, I consistently exceed project expectations with meticulous attention to detail and effective time management. Competent Telecommunications Technician bringing seven years of experience installing voice, data, and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic.
Overview
8
8
years of professional experience
Work History
Telecommunications Technician
System Resources Telecom (SRI)
10.2020 - Current
- Installed and configured new devices and system components.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Responded to service requests during and after business hours.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Maintained accurate documentation of all installations, repairs, and inspections for easy reference in future troubleshooting efforts.
- Upgraded legacy systems to newer technologies, increasing overall network capacity and performance.
- Trained junior technicians on proper installation techniques and troubleshooting procedures, ensuring consistent service quality across the team.
- Strengthened customer trust, providing detailed explanations of technical issues and steps taken to resolve them.
- Installed wiring, cabling and networking hardware on customer premises.
- Read blueprints and schematics to correctly place equipment.
- Worked closely with network administrators and server engineers to deliver quality service.
Telecommunications Technician
Deployed Data Solutions
01.2017 - 10.2020
- Supported successful project completion with effective coordination of resources, including labor, materials, and equipment.
- Ensured optimal network functionality with comprehensive testing, adjusting, and retesting procedures.
- Developed strong client relationships by providing clear communication throughout the installation process and addressing concerns promptly.
- Exceeded client expectations with meticulous attention to detail for seamless installations that minimized disruptions to daily operations.
- Enhanced system performance with routine maintenance checks and timely repairs.
- Delivered consistent high-quality work by adhering to established installation standards, guidelines, and procedures.
- Demonstrated adaptability when faced with unexpected situations or challenges, ensuring that projects were completed in a timely manner.
Education
High School Diploma -
Key West High School
Key West, FL05.2009
Skills
- Troubleshooting and resolution
- Network Troubleshooting
- Installation and maintenance
- Network configuration
- Troubleshooting systems
- Installing equipment
- Telecom Infrastructure
- Electrical Wiring
- Safety practices
- Equipment Installation
- Safety awareness
- Configuring equipment
- Test equipment operation
- Writing reports
- Software Upgrades
- Data Center Operations
- Data cabling installation
- Attention to Detail
- Time Management
- Problem-Solving
Timeline
Telecommunications Technician
System Resources Telecom (SRI)
10.2020 - Current
Telecommunications Technician
Deployed Data Solutions
01.2017 - 10.2020
High School Diploma -
Key West High School