Juan Fernandez
Lead Server
Lakewood,WA
Summary
Proven leader in operations management and staff supervision, notably at Dis Tres Amegios Mexican Restaurant, Inc. Excelled in enhancing customer satisfaction and fostering team collaboration. Skilled in project management and sales growth, achieving seamless service transitions and efficient workflow. Demonstrates strong operational oversight and interpersonal abilities.
Overview
26
26
years of professional experience
2
2
Certifications
Work History
Assistant Manager-Lead Server
Dis Tres Amegios Mexican Resturaunt,Inc.
06.1998 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work
- environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Closing resturaunt at end of day, conducted settlements for Uber, visa, cash register sales.
- Help pick up and deliver weekly food supplies.
Server
Azteca Mexican Restaurant
08.1998 - 10.2003
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Diploma -
Clover Park For Indivisual,zz,z
Lakewood, WASkills
Operations management
Certification
Health Department Food Workers Card
Timeline
Mixology certificate Mast12 license
10-2024
Health Department Food Workers Card
03-2023
Server
Azteca Mexican Restaurant
08.1998 - 10.2003
Assistant Manager-Lead Server
Dis Tres Amegios Mexican Resturaunt,Inc.
06.1998 - Current
Diploma -
Clover Park For Indivisual,zz,z
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