Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Juan Fierro

Sanger,Ca

Summary

A professional insurance specialist with track record of delivering client-focused solutions and driving positive outcomes. Adept at navigating complex policies, risk assessment, and customer relationship management. Strong team collaborator, adaptable to changing needs, and consistently reliable in achieving organizational goals. Skilled in sales strategies, policy analysis, and client advisory services.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Life Agent

Arize Agency
06.2024 - Current
  • Maintained up-to-date knowledge of industry trends, enabling informed recommendations for clients'' financial security.
  • Developed strong relationships with clients, ensuring trust and loyalty in their life insurance decisions.
  • Streamlined office operations through effective time management and organizational skills, leading to increased productivity levels.
  • Enhanced client retention rates by conducting annual policy reviews to ensure continued alignment with evolving needs.

Insurance Agent Manager

Academy West Insurance
03.2011 - 06.2024
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.

Military Police Officer

United States Marine Corps
10.2009 - 06.2014
  • Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
  • Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
  • Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
  • Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.

Loss Prevention Manager

Walmart
Fresno, CA
03.2007 - 08.2009
  • Analyzed data from various sources to identify patterns, trends, and areas of concern related to theft or fraud within the store environment.
  • Established strong relationships with local law enforcement agencies, improving communication and collaborative efforts to prevent retail crime.
  • Enhanced employee awareness of loss prevention practices by conducting regular training sessions.
  • Reduced inventory shrinkage through meticulous monitoring of merchandise and thorough investigations.

Merchandiser/Salesperson

Coca Cola
Fresno, CA
03.2005 - 10.2008
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

Education

High School Diploma -

Sanger High School
Sanger, CA
06-1999

Skills

  • Prospecting clients
  • Financial planning
  • Strong interpersonal skills
  • Weapons handling
  • Self-defense training

Certification

P&C Insurance License

Fire & Casualty Insurance License

Health Insurance License

Life Insurance License

16 State licenses


Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Life Agent

Arize Agency
06.2024 - Current

Insurance Agent Manager

Academy West Insurance
03.2011 - 06.2024

Military Police Officer

United States Marine Corps
10.2009 - 06.2014

Loss Prevention Manager

Walmart
03.2007 - 08.2009

Merchandiser/Salesperson

Coca Cola
03.2005 - 10.2008

High School Diploma -

Sanger High School

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Juan Fierro