Juan Flores
Colombia Parce
Los Angeles,CA
Summary
Dynamic and results-driven professional with a proven track record at Colombia Parce, excelling in customer service and beverage preparation. Recognized for enhancing customer satisfaction through effective communication and responsible alcohol service. A strong team player with expertise in inventory management and staff training, committed to maintaining high standards of cleanliness and compliance.
Work History
Bartender / Seever
- Prepared and served cocktails, beers, and wines with precision and attention to customer preferences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety regulations.
- Assisted in training new staff on drink preparation techniques and customer service protocols.
- Managed inventory levels, restocked supplies, and minimized waste through effective ordering practices.
Security Officer
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to identify potential security risks and prevent incidents.
- Responded promptly to alarms and emergency situations, ensuring swift resolution.
- Collaborated with law enforcement during investigations to maintain incident integrity.
Delivery Driver
- Navigated delivery routes efficiently, ensuring timely order completion and customer satisfaction.
- Communicated effectively with customers to resolve issues and enhance service experience.
- Utilized GPS technology for optimal route planning, reducing delivery times significantly.
- Maintained vehicle cleanliness and compliance with safety regulations during daily operations.
Warehouse Clerk
- Prepared and served cocktails, beers, and wines with precision and attention to customer preferences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety regulations.
- Assisted in training new staff on drink preparation techniques and customer service protocols.
- Managed inventory levels, restocked supplies, and minimized waste through effective ordering practices.
Education
GED
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Clear and effective communication
Patience and tolerance
Outgoing personality
Engaging personality
Cleanliness and hygiene
Customer service expertise
Responsible alcohol service
Complex Problem-solving
Payment processing
Handling difficult customers
Cash register operation
Menu memorization
Memory retention
Hospitality service expertise
Service-oriented mindset
Professional appearance
Suggestive selling
Alcohol awareness
Food service
Team training and development
New hire training
Beverage preparation
Drink preparation techniques
Inventory
Sales expertise
Salesmanship
Classic cocktails
Performance improvement
Food running
Staff management
Health codes compliance
Changing beer kegs
Basic accounting
Creative mixology
Ordering bar supplies
Aloha POS
Order management
Food preparation
Ordering procedures
Garnishing drinks
Preparing garnishes
Fluency in language
Conversant in language
Elegant food plating
Group reservations management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bartender / Seever
Colombia Parce
Read More
Security Officer
Selective Security Group
Read More
Delivery Driver
Doordash/ Uber Eats / Share Bite
Read More
Warehouse Clerk
San Pedro Port LLC
Read More
Abram Friedman Occupational Center
GED
Read More