Juan Forero
Miami,FL
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
8
8
years of professional experience
Work History
Store Manager
Joe & The Juice
Miami, FL
06.2025 - Current
- Oversee daily store operations including sales, labor, inventory, and customer experience for a high-volume location.
- Lead, coach, and develop a team of Juicers and Shift Managers, ensuring adherence to company standards and culture.
- Manage scheduling and compliance with food safety and cleanliness protocols.
- Track and analyze KPIs such as upselling, waste, and speed of service, implementing action plans for improvement.
- Partner with district management and HR to hire, train, and retain top talent while maintaining a positive team environment.
Asst. Property Manager
Euroamerican Group
Miami, FL
06.2024 - 06.2025
- Oversee daily operations of 180 units, ensuring they meet industry standards and compliance with all local regulations.
- Manage tenant relations, addressing concerns, processing complaints, and ensuring timely resolution of issues.
- Negotiate and enforce lease agreements while maintaining accurate documentation and records.
- Conduct property inspections to ensure proper maintenance and upkeep.
- Coordinate with maintenance teams and contractors to handle repairs, renovations, and improvements.
- Prepare monthly financial reports, including rent collections, budget tracking, and expense management.
- Lead marketing efforts to increase occupancy rates, including online listings, showings, and promotional campaigns.
Regional Manager
Pura Vida Miami
Miami, FL
08.2020 - 06.2024
- Managed a portfolio of 5 locations, oversaw 15 managers and 70+ hourly staff consistently exceeding operational and financial targets.
- Oversaw and controlled all purchases of daily and weekly ordering through numerous number of suppliers and confirmed what was purchased and received.
- Conducted regular performance reviews and provided constructive feedback to managers and staff.
- Implemented streamlined processes that enhanced operational efficiency and reduced costs.
- Coordinated with contractors and vendors for routine maintenance and repairs, optimizing cost-efficiency and minimizing downtime.
- Developed and executed strategic initiatives that increased guest satisfaction and drove revenue growth.
- Collaborated with HR and operational teams to develop and execute strategies that balanced labor costs with service levels and guest satisfaction.
Host/Kitchen Expeditor
Kimpton Hotels and Restaurants
Miami, FL
10.2019 - 03.2020
- Managed reservations and seating schedules nightly.
- Maintained composure in a fast pace and lively environment while staying organized and coordinated by multi-tasking the many responsibilities that need completion.
- Provided detailed verbal and written instructions to place orders with the head chef.
- Ensured speed of service was executed for all food orders.
- Trained new personnel on proper food handling procedures and fine dining service protocol.
Bell Attendant
Kimpton Hotels and Restaurants
Miami, FL
05.2018 - 10.2019
- Reviewed arrivals to indicate any special requests before the guest checks in.
- Selected by the management team to be the team lead in supporting training for new hires.
- Maintained specific service standards during the check-in, and checkout procedures.
- Maintained open and close communication with Housekeeping, Front Desk, Engineering, Sales Staff, Restaurant, and Valet to assure guests' needs were met.
Education
Professional Creative Photography -
LaSalle College
Bogota, Colombia08.2016
Skills
- Bilingual (English/Spanish)
- Customer experience
- Leadership skills
- Effective communication
- Organizational accuracy and prioritization
- Analytical thinking and planning
Timeline
Store Manager
Joe & The Juice
06.2025 - Current
Asst. Property Manager
Euroamerican Group
06.2024 - 06.2025
Regional Manager
Pura Vida Miami
08.2020 - 06.2024
Host/Kitchen Expeditor
Kimpton Hotels and Restaurants
10.2019 - 03.2020
Bell Attendant
Kimpton Hotels and Restaurants
05.2018 - 10.2019
Professional Creative Photography -
LaSalle College