Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juan Fuentes

Dallas,TX

Summary

Legal Assistant with over 8 years of experience of different legal fields. Self-motivated Legal Assistant facilitates case management for law firms. Offers broad spectrum of legal services under attorney supervision. Manages highly confidential information with professionalism and integrity. Seeking a position where I can apply my experience and skills to improve the company and customer satisfaction.

Overview

13
13
years of professional experience

Work History

Case Manager

Witherite Law Group
07.2022 - Current
  • Managed a case load of 140 plus clients.
  • Analyzed accident information and client's injuries to determine the proper treating facilities for each client.
  • Met with clients and attorneys to discuss case details and evidence.
  • Responded to client calls and inquiries to deliver applicable information. Corresponded daily with insurance adjusters, doctors and attorneys.
  • Organized legal documents in company filing systems and databases and drafted correspondence to submit to the appropriate parties.
  • Reviewed police reports, medical records, medical bills, and physical property damage to determine the extent of liability.
  • Drafted UM/UIM and Liability Demands to send to Insurance companies.

Legal Assistant

MAS Law Firm
07.2020 - 08.2022
  • Case managing bodily injury cases and assisting clients with their property damage.
  • Corresponded daily with clients, insurance adjusters, doctors, and attorneys.
  • Participated in client interviews, observed questioning process, and documented information.
  • Provided administrative support and conducted research to assist attorneys.
  • Collected clients initial information to determine weather or not the client met our firms criteria.
  • In-person client sign ups. Scheduling meetings with clients in office or at clients preference.
  • Obtained video footage, request medical records, medical bills, police reports, and any other documents for cases.
  • Drafted correspondence and documented data to submit to the appropriate parties.

IT Administrator

Kirkendall Dwyer LLP
06.2015 - 02.2020
  • Following up with clients, obtaining correct information regarding to their case
  • Setting up new appointments and contacting various facilities
  • Completed Discovery portion of the cases as well as filing the case
  • Managing records retention, including information storage and retrieval
  • Administrator/Management for on boarding new employees
  • Included, setting up email, key cards, phone extension, proper programs and software
  • Purchasing new Computers, Laptops, and Terminals
  • Evaluating periodically computer systems used by the Firm, including hardware and all software, to determine whether changes in these systems are merited to increase efficiency and to achieve cost savings
  • Securing and managing appropriate maintenance for computer hardware and software systems
  • Managing telephone systems, including periodically evaluating the telephone system to ensure that the Firm has a cost effective and up-to-date system
  • Kept up with computer maintenance for 100-120 employees
  • Made sure all Software was up to date and running properly
  • Corrected all issues any employee is having within a timely manner.

Payroll Clerk

RCR Remodeling
02.2013 - 03.2015
  • Payroll
  • Ensured all Payroll adjustments and time attendance inquires for 10-15 employees
  • Ensured orders were processed in accordance with customer and business requirements
  • Made sure correct contract data was included in the order and that all basic guidelines were met for the job intended
  • Managed a team of 5-10 employees to meet and exceed performance goals such as quality, accuracy, and productivity goals

Phone Kiosk

Sams Club
01.2011 - 01.2013
  • Sales of phone providers such as, AT&T, T-Mobile, Sprint, and Verizon
  • Educate customers on new contracts and devices to help them with their purchase(s)
  • Assisted customers within store products and services
  • Changing mobile operating systems for customers such as Gmail, iCloud, and Microsoft accounts
  • Effectively used company promotions to increase monthly sales
  • Maintained and surpassed company sales quota.

Education

High School Diploma -

Skyline High School
2010

Skills

  • Outlook
  • MS Word
  • Office 365
  • Excel
  • Power Point
  • Foxit
  • Adobe Acrobat
  • SalesForce
  • NetDocuments
  • Microsoft Office Admin control center
  • Nitro
  • Needles
  • File Vine
  • Common Operating systems; Project Management; Strong Leadership; Efficient Problem Solver; Group Management; Conflict Resolution; Critical thinker

Timeline

Case Manager

Witherite Law Group
07.2022 - Current

Legal Assistant

MAS Law Firm
07.2020 - 08.2022

IT Administrator

Kirkendall Dwyer LLP
06.2015 - 02.2020

Payroll Clerk

RCR Remodeling
02.2013 - 03.2015

Phone Kiosk

Sams Club
01.2011 - 01.2013

High School Diploma -

Skyline High School
Juan Fuentes