Samantha Hernandez
Dallas,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experience in both corporate and law office environments.
Overview
6
6
years of professional experience
Work History
Accounts Receivable Coordinator
Witherite Law Group
Dallas, TX
05.2024 - Current
- Contact and communicate with adjusters and opposing counsel to request settlements funds and documentation for settled cases.
- Conduct thorough reviews of settlement documents to identify any discrepancies or errors.
- Monitor and follow up on outstanding checks and provide updates for cash projections.
- Assist clients in understanding the settlement process, explaining legal terms, and answering any questions or concerns they may have.
- Collaborate with internal teams within the firm including the attorneys and accounting team to ensure accurate and timely recording of settlement transactions.
- Coordinate execution of settlements documents with clients and obtain client payment information for disbursement.
- Maintain accurate records and documentation of all settlement activities in system database.
- Stay up to date with relevant laws, regulations, and industry best practices related to settlement processes.
Settlement Case Manager
Witherite Law Group
Dallas, TX
06.2023 - 05.2024
- Effectively managed a caseload of 125+ settlement cases, ensuring timely and efficient resolution.
- Conduct thorough investigations to gather all necessary documentation and evidence related to the case.
- Verify and negotiate medical provider reductions under the direction of the attorney and other relevant parties to reach fair and favorable settlements.
- Conduct comprehensive checks to determine if there are any outstanding liens, subrogation or bankruptcy filings that may affect the settlement.
- Assist clients in understanding the settlement process, explaining legal terms, and answering any questions or concerns they may have.
- Prepare the case for accounting review, and facilitate client disbursement once the settlement documents are completed.
- Maintain accurate and up-to-date records of all settlement activities and communications in case management system.
- Collaborate with attorneys and legal staff to provide comprehensive support throughout the settlement process.
- Stay up to date on relevant laws, regulations, and industry best practices related to settlements and personal injury claims.
- Performs other duties as required.
Legal Receptionist / Overflow Secretary
Walters Balido and Crain
Dallas, TX
04.2022 - 06.2023
- Answer and screen all incoming calls in a professional manner using a multi line phone system.
- Monitor incoming faxes and distribute to the appropriate practice group in a timely manner.
- Assist with all Overflow projects including creating and drafting 45 Day letters, discovery shells like the ROG, RFP, RFA, Requests for Disclosure, and Privilege Logs
- Reserve conference rooms and conference call account requests for all Mediations, Depositions, Hearings and Meetings
- Ensure the reception area and conference rooms are neat, organized, and always ready for visitors.
- Work with Microsoft office products to create documents assigned and requested.
- Assist the file team with closing files and putting them in their designated physical and digital file.
Night Auditor/Front Desk Agent
W Dallas - Victory Hotel
Dallas, TX
05.2021 - 12.2021
- Worked with computer systems including Outlook, Microsoft products and other industry related systems.
- Worked in assisting the accounting department by understanding the financial information and data, and basic arithmetic function, as well as correcting any issues.
- Had to frequently or constantly lift, carry, push, pull or otherwise move objects that were about 10 or more pounds.
- Worked alone with little or no supervision during the 3rd shift.
- Worked well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them to satisfactory results.
- Maintained high standards of personal appearance and grooming, which includes proper dress code.
- Balanced an audit for accuracy of all room and tax charges, cashier’s reports and guest and house accounts. As well as room revenue, food and beverage revenue and telephone/internet revenue; assisted in the preparation of all reports relevant to daily.
Shift Leader
Pei Wei
Dallas, TX
08.2019 - 08.2020
- Supervisor of the restaurant when the General Manager was not present.
- Warmly greeted new and returning customers, developing relationships resulting in customer loyalty.
- Swiftly and successfully resolved conflict, resulting in customer satisfaction.
- Processed all transactions including payments and refunds with cash, credit and debit.
- Trained new employees while helping the front and back of the house.
- Submitted payroll at the end of the work week.
Education
Some College (No Degree) - Paralegal Studies (Course Work Completed), 2023
Dallas College
Dallas, TXBachelor of Science - Computer Science (1 Year Completed), 2020-2021
University of North Texas
Denton, TXSkills
- Critical Thinking
- Microsoft Office
- Problem-Solving
- Adobe Acrobat
- Case Files Organization
- Legal Document Preparation
- Verbal and Written Communication
- Appointment Scheduling
- Teamwork and Collaboration
- Multitasking and Organization
- Generating Reports
- Customer Service
- Information Confidentiality
- Night Audit Reports
- Computer Skills
- Check In and Check Out Procedures
- Phone and Email Etiquette
Languages
English: Reading and Writing
Spanish: Reading and Writing
Timeline
Accounts Receivable Coordinator
Witherite Law Group
05.2024 - Current
Settlement Case Manager
Witherite Law Group
06.2023 - 05.2024
Legal Receptionist / Overflow Secretary
Walters Balido and Crain
04.2022 - 06.2023
Night Auditor/Front Desk Agent
W Dallas - Victory Hotel
05.2021 - 12.2021
Shift Leader
Pei Wei
08.2019 - 08.2020
Some College (No Degree) - Paralegal Studies (Course Work Completed), 2023
Dallas College
Bachelor of Science - Computer Science (1 Year Completed), 2020-2021
University of North Texas
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