Juan Garcia
North Miami Beach,FL
Summary
I am a very sincere and friendly bilingual individual with talent for customer service and satisfaction in fast-paced environments. I adapt to my work environment quickly and easily. Heavily experienced in customer service and great at creative problem-solving. Proven history of fostering positive guest experiences to meet team, individual and business objectives.
Overview
5
5
years of professional experience
Work History
Food Truck Owner
Myself
North Miami Beach, FL
02.2024 - Current
- My business partner and I own a food truck called '212.eats'. As a food truck owner, I manage the daily operations of the business, including ensuring that everything is stocked, running smoothly, and training staff. Over time, we have developed and added various items to the menu, which has given us new opportunities for growth, expansion, and diversification. We also try to maintain relationships with existing customers by providing superior customer service and the best food possible to increase customer satisfaction and loyalty.
Valet Attendant/Supervisor
Park1
North Miami Beach, FL
11.2019 - Current
- My job as a valet parking supervisor/attendant is to ensure that everything is running smoothly, including processing payments and conducting daily checks of equipment such as radios, keys, and ticketing systems.
- Working as a supervisor/attendant with this company has taught me to be very attentive, assuring that my team and I can provide a pleasant atmosphere and attentive service. I strive to provide the best possible customer service to all residents and guests who use our service. Another thing I can say, this job has helped me immensely with, is my communication and leadership skills.
- Part of my job is also to greet residents and visitors properly with a warm 'welcome' or 'welcome back,' and assist them with anything they need help with. Valet procedures are always explained, and any questions are answered to avoid confusion. Of course, after properly assisting the resident or guest, the vehicles are inspected for any noticeable damages to reduce exposure to risk and lawsuits.
Assistant Supervisor
24JM group corp
North Miami Beach, FL
11.2020 - 05.2021
- 24JM Group Corp is a janitorial commercial business that provides services like deep scrubs, carpet cleaning, and strip and wax for certain stores like Office Depot, Dick's Sporting Goods, Ross, etc. Being an assistant supervisor for this company helped me learn a lot, from being responsible and on point, to learning qualities of leadership. As the assistant supervisor, schedules would be organized for the month to meet expected business demands. Part of the job was to establish and enforce clear goals to keep the employees working collaboratively. Another part of my role in this job was to make sure employees finished the job correctly, leaving everything spotless to satisfy the clients' needs and repeat business.
Education
High School Diploma -
Alonzo And Tracy Mourning High School
Miami, FL05.2019
Associate of Arts - Social Work
Miami Dade College
Miami, FLSkills
- Clear Spoken Communication Skills
- Planning & Organizing
- Fluent in Spanish & English (Bilingual)
- Organizational Skills
- Team Management
- Reliable & Trustworthy
- Good Work Ethic
- Supervision & Leadership
- Customer Service
- Relationship Building
- People Skills
- Friendly, Positive Attitude
- Verbal and written communication
- Employee Development
- Payment Processing
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Food Truck Owner
Myself
02.2024 - Current
Assistant Supervisor
24JM group corp
11.2020 - 05.2021
Valet Attendant/Supervisor
Park1
11.2019 - Current
High School Diploma -
Alonzo And Tracy Mourning High School
Associate of Arts - Social Work
Miami Dade College