Juan Garcia
Hanford,CA
Summary
Professional Correctional Sergeant at Pleasant Valley State Prison offering ten years of experience. Excelled in managing and training staff, significantly enhancing operations. Demonstrated exceptional problem-solving abilities and reliability, achieving consistent improvements in team performance.
Overview
17
17
years of professional experience
Work History
Correctional Sergeant
Pleasant Valley State Prison
04.2023 - Current
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
- Supervised employees and performance of tasks.
- Served as a role model for subordinates, demonstrating professionalism in all aspects of job responsibilities.
- Conducted thorough investigations into allegations of misconduct or rule violations, resulting in fair disciplinary actions when necessary.
- Resolved issues and disputes between inmates professionally and respectfully.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Monitored and confirmed compliance with safety standards and regulations.
- Evaluated job performance of subordinate staff members regularly while providing constructive feedback for improvement opportunities.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Efficiently managed resources such as time, personnel, and equipment to ensure smooth operations within the correctional facility.
- Completed daily work report sheets and delegated tasks to employees.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Improved staff performance by providing training and guidance on institutional policies and best practices.
- Fostered a culture of respect among staff members through open communication channels and team-building exercises.
Correctional Officer
Pleasant Valley State Prison
11.2014 - 04.2023
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Enhanced facility safety by conducting regular and thorough cell inspections.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Supervised inmates during meals, recreation and other activities.
- Administered drug tests to inmates.
Sales Representative
Donaghy Sales
06.2007 - 10.2014
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Built relationships with customers to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
Diploma -
Kingsburg High School
Kingsburg, CA05.2006
Skills
- Professionalism
- Adaptability
- Reliability
- Public relations
- Self motivated
- Problem-solving abilities
- Time management abilities
- Job assignments
- Firearms proficiency
- De-Escalation Techniques
- Security Procedures
- Reporting and documentation
- Policy enforcement
- Officer training
- Conflict management and resolution
- Team leadership
- Effective communication
Languages
Spanish
Timeline
Correctional Sergeant
Pleasant Valley State Prison
04.2023 - Current
Correctional Officer
Pleasant Valley State Prison
11.2014 - 04.2023
Sales Representative
Donaghy Sales
06.2007 - 10.2014
Diploma -
Kingsburg High School