Juan Garcia Duarte
Kenosha,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Account Manager
Lake County Press
02.2022 - 08.2023
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Payroll duties
- Recruiting personnel
- Order management / Forecasting and planning
Accounts Receivable Clerk
Sunland Distribution
09.2020 - 02.2022
- Improved cash flow by streamlining the invoicing process and implementing a more efficient payment tracking system.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Enhanced financial reporting accuracy by reconciling accounts receivable ledger with general ledger monthly.
- Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
Store Manager
Ross Dress For Less
01.2018 - 09.2020
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Payroll duties
- HR duties
Purchasing Assistant/Customer Service Representative
Hydro Thermal Corp
02.2012 - 01.2018
- Achieved cost savings by negotiating with suppliers and securing favorable contracts.
- Streamlined purchasing processes for increased efficiency and reduced procurement time.
- Improved supplier relationships through regular communication and transparent dealings.
- Managed inventory levels effectively to prevent stockouts and minimize holding costs.
- Coordinated with cross-functional teams to ensure timely delivery of materials for production needs.
- Maintained accurate records of purchases, pricing, and documentation for audit purposes.
- Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules.
- Oversaw purchase order shipments by managing deadlines and cancellation dates.
Education
Associate of Science - Business Administration And Management
Waukesha County Technical College
Pewaukee, WI05.2016
High School Diploma -
Winter Haven Senior High School
Winter Haven, FL06.2007
Skills
- Project Management
- Trend Forecasting
- Complaint Management
- Converting Leads
- Schedule Management
- Account Servicing
- Client Relationship Management
- Account Management
- Team Training
- Customer Service
- Order Management
Timeline
Account Manager
Lake County Press
02.2022 - 08.2023
Accounts Receivable Clerk
Sunland Distribution
09.2020 - 02.2022
Store Manager
Ross Dress For Less
01.2018 - 09.2020
Purchasing Assistant/Customer Service Representative
Hydro Thermal Corp
02.2012 - 01.2018
Associate of Science - Business Administration And Management
Waukesha County Technical College
High School Diploma -
Winter Haven Senior High School
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