JUAN GONZALEZ
Austin,TX
Summary
Results-oriented account manager with extensive experience in client relations and sales within the renewable energy sector. Proven track record of surpassing sales targets and cultivating strong customer partnerships. Utilizes data-driven insights to enhance client satisfaction and retention. Proficient in utilizing CRM tools, such as HubSpot, and conducting drone assessments to deliver innovative energy solutions. Bilingual in Spanish and English for effective communication in diverse environments.
Overview
13
13
years of professional experience
Work History
Senior Energy Consultant
Freedom Solar Power
01.2019 - Current
- Achieved over $17 million in net sales, surpassing sales quotas by 150%
- Developed a strong referral network, with 50% of business generated through client relationships
- Trained and mentored new Energy Consultants, enhancing team performance and meeting sales goals
- Leveraged sales CRM software to track interactions and follow-up activities, optimizing sales processes
- Collaborated with cross-functional teams to ensure seamless project execution, addressing any issues promptly to maintain client trust and project timelines
- Conducted comprehensive energy assessments to identify client needs and recommend tailored solar solutions, driving customer satisfaction and long-term relationships
Solar Inside Sales Coordinator
Freedom Solar Power
01.2017 - 01.2019
- Engaged clients through effective communication and interpersonal skills, which helped to develop lasting relationships
- Improved productivity of customer service team by leading training initiatives and revamping schedules
Customer Retention Specialist
Green Mountain Energy
01.2012 - 01.2017
- Reduced churn rate by developing personalized retention strategies for high-risk clients
- Contributed to company growth by upselling additional products and services during support interactions
Education
Bachelor of Arts - Organization And Corporate Communication
University of Texas
El Paso, TXSkills
- Drone Operation
- HubSpot Expertise
- Client Communication
- Data Analysis
- Project Management
- Renewable Energy
- Team Collaboration
- Scanifly Design
Timeline
Senior Energy Consultant
Freedom Solar Power
01.2019 - Current
Solar Inside Sales Coordinator
Freedom Solar Power
01.2017 - 01.2019
Customer Retention Specialist
Green Mountain Energy
01.2012 - 01.2017
Bachelor of Arts - Organization And Corporate Communication
University of Texas