Keith Norman
Paris,Tennessee
Summary
Detail-oriented sales consultant with a background in customer service and UAS piloting. Skilled in effective communication, team collaboration, and improving sales performance to drive client engagement. Friendly and honest sales consultant with expertise in account management and market analysis. Great problem solving abilities and effective communication skills. Committed to delivering results while being a persuasive, selfless leader who is proficient in expanding client relationships and producing network connections. Skilled at introducing products, educating clients, and implementing pricing strategies.Detail-oriented sales consultant with a background in customer service and UAS piloting. Skilled in effective communication and team collaboration, ready to leverage analytical skills to improve sales performance and drive client engagement. Dynamic sales consultant with expertise in account management and market analysis. Known for problem-solving abilities and effective communication skills, committed to delivering results and enhancing customer relationships. Persuasive, self-motivated leadership professional with expertise in expanding network connections. Skilled at introducing products, educating clients and implementing pricing strategies. Specializes in developing new territories and discerning customer needs to deliver solutions.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Sales Consultant
Joe Mahan Ford, Inc
Paris, Tennessee
01.2024 - Current
- Collaborated with the sales team to develop effective sales strategies.
- Demonstrated vehicle features and benefits to enhance customer understanding.
- Assisted customers in selecting vehicles that met their needs and preferences.
- Conducted follow-up communications with potential buyers to nurture relationships.
- Managed customer inquiries and resolved issues promptly and professionally.
- Maintained knowledge of industry trends and competitor offerings for informed selling.
- Utilized CRM software to track leads and manage customer interactions efficiently.
- Organized promotional events to attract new customers and boost dealership visibility.
Survey Technician / UAS Pilot
L. I. Smith & Assoicates, Inc
Paris, Tennessee
10.2021 - 11.2023
- Assisted engineers in preparing survey reports and documentation.
- Collaborated with field crews to ensure accurate data collection.
- Maintained survey equipment and performed routine calibrations.
- Prepared maps and sketches to illustrate survey findings.
- Reviewed legal property descriptions for compliance with regulations.
- Trained junior technicians on surveying techniques and safety protocols.
- Performed field measurements using total station instruments, GPS receivers, and other tools.
- Communicated effectively with clients to clarify project requirements.
- Operated robotic total station equipment to collect precise measurements of angles and distances from a single set-up point.
Dunkin Donuts Crew Member
Dunkin Donuts & Baskin Robbins
Paris, Tennessee
08.2021 - 10.2021
- Prepared and served a variety of beverages and food items efficiently.
- Maintained cleanliness of workstations and dining areas to ensure customer satisfaction.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Operated cash register, processed transactions, and handled customer inquiries promptly.
- Followed health and safety guidelines to maintain a safe working environment.
- Engaged with customers to create a welcoming atmosphere and enhance their experience.
Education
High School Diploma -
Henry County High School
Paris, TN05-2020
Skills
- Customer relationship management
- Account management
- Sales forecasting
- Market analysis
- Product knowledge
- Product and service knowledge
- Analytical skills
- Attention to detail
- Effective communication
- Team collaboration
- Problem-solving
- Conflict resolution
- Goal-oriented
- Adaptability
- Drone operation
- Boundary surveying
- Boundary determination
- Active listening
Certification
FAA Part 107 sUAS - Drone Pilot - Issued: 2023 Expire 2027
Timeline
Sales Consultant
Joe Mahan Ford, Inc
01.2024 - Current
Survey Technician / UAS Pilot
L. I. Smith & Assoicates, Inc
10.2021 - 11.2023
Dunkin Donuts Crew Member
Dunkin Donuts & Baskin Robbins
08.2021 - 10.2021
High School Diploma -
Henry County High School