Patrick Fanning

• Evaluated energy efficiency programs and strategies for clients.
• Explored innovative energy solutions and evaluated market dynamics.
• Collaborated with team members to prepare comprehensive energy audits.
• Contributed to client presentations by summarizing findings and recommendations.

• Maintained full P&L ownership, driving profitability through labor optimization, cost control, and revenue strategies

• Led hiring, training, and development of management and hourly teams, improving performance and retention

• Oversaw food & beverage cost management, inventory controls, and vendor relationships

• Implemented operational systems to improve consistency, efficiency, and guest satisfaction

• Ensured compliance with health, safety, and food regulations (ServSafe / OSHA)

• Directed guest experience initiatives and service recovery efforts

• Executed local store marketing initiatives and community engagement programs

• Supported daily operations of a high-volume, full-service restaurant

• Assisted with labor planning, scheduling, and cost controls

• Played a key role in hiring, onboarding, and training team members

• Managed guest relations and conflict resolution to maintain service standards

• Led team in achieving operational targets, enhancing overall performance and productivity.

• Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
• Processed orders accurately and efficiently using point-of-sale systems, minimizing errors in transactions.
• Collaborated with kitchen staff to ensure timely food preparation and delivery to customers.
• Mentored new servers on menu knowledge, service standards, and operational procedures.