Juan Gonzalez
Phoenix,AZ
Summary
Detail-oriented and results-driven professional with experience in steel distribution, sales support, and operations at a steel disributor. Proven ability to coordinate between sales, production, and shipping to ensure accurate order processing and strong customer service. Bilingual in English and Spanish.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Lead
Totten Tubes
Phoenix, AZ
01.2024 - Current
- Coordinate daily operations supporting sales, production, and shipping teams
- Work directly with sales staff to prioritize orders and meet customer deadlines
- Ensure order accuracy and on-time delivery
- Assist with resolving order discrepancies and workflow issues
- Train team members and maintain organized workflow
- Monitored performance and safety practices of [Number]-person warehouse staff.
Saw Operator / Yard Associate
Totten Tubes
Phoenix, AZ
01.2022 - 01.2024
- Operated M-20A saw to meet precise customer specifications
- Verified product sizes and order details before processing
- Developed strong knowledge of steel products
- Supported order preparation and staging
Forklift Operator / Freight Handler
FedEx Freight
Phoenix, AZ
01.2020 - 01.2021
- Loaded and unloaded freight in high-volume dock environment
- Handled Hazmat materials following safety procedures
- Ensured accurate shipment preparation and organization
- Conducted regular inspections and maintenance on forklift equipment to ensure safety compliance.
- Collaborated with team members to streamline logistics processes, improving overall productivity in warehouse operations.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Salesperson
Camelback Toyota
Phoenix, AZ
01.2020 - 01.2021
- Engaged with customers to understand needs and recommend vehicles based on budget and lifestyle
- Built strong customer relationships to create trust and repeat business
- Closed vehicle sales, leases, and financing agreements
- Handled negotiations and addressed customer concerns professionally
- Maintained accurate paperwork and ensured proper documentation for each transaction
- Coordinated with finance and management teams to finalize deals
- Maintained lot organization and ensured vehicles were presentation-ready
- Delivered high-level customer service in a fast-paced dealership environment
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Education
Diploma -
Westview High School
Avondale, AZ05-2020
Skills
- Sales Support
- Order Accuracy
- Customer Communication
- Team Coordination
- Inventory & Documentation
- Microsoft Office & Google Workspace
- Problem Solving
- Bilingual
Certification
- OSHA Certified
- Forklift Certified
- CPR Certified
- Arizona Fingerprint Clearance Card
- Food Handler Card
Languages
English
Spanish
Timeline
Warehouse Lead
Totten Tubes
01.2024 - Current
Saw Operator / Yard Associate
Totten Tubes
01.2022 - 01.2024
Forklift Operator / Freight Handler
FedEx Freight
01.2020 - 01.2021
Salesperson
Camelback Toyota
01.2020 - 01.2021
Diploma -
Westview High School