Juan Gray
Surprise,AZ
Summary
I am looking for a job to: Put my skills in my career to the test in a fast-paced environment. Build better communication skills with others and better working relationships. Acquire new skills and knowledge while working. Assuring customer satisfaction and promise. Using my skills to multitask under pressure to remain well oriented and organized. While also trying to make an Impact in the workplace
Overview
4
4
years of professional experience
Work History
RTS (Return to Station) Associate
Amazon
10.2021 - Current
- RTS (Return to Station) Associate, Trained in TDR (Trailer Dock and Release) and Hazardous Waste Management
- RTS has made me proficient in teamwork allowing me to lead the RTS team to success and customer promise on time
- I have been able to earn the trust of my team to lead them into the right and that has created the reliability and dependability for me to be there and support them during the day
- I have more open communication with my fellow associates, giving them the ability to dive deep into the problems they face with the job they face and give them clarity
- Being TDR trained has given me the skill of always thinking of the highest safety standard to not only keep myself safe but others as well.
Customer Service Associate
Walmart
07.2020 - 04.2021
- Customer Service Associate, Trained in Electronics, Fabrics and crafts, Hardware and Sporting Goods
- Within my environment I learned how to work many counters in the store by self-development and teaching myself how to cut fabric and mix paint within those departments
- I made myself proficient, allowing me to lead the Fabric and hardware departments of the store
- I developed strong interpersonal skills while interacting with customers, putting customer satisfaction first.
Education
General Business
Estrella Mountain Community College
Avondale, AZHigh school diploma -
Highland prep
Surprise, AZSkills
- Bilingual – English and Spanish
- Proficient in Microsoft products
- Self-motivated
- Responsible and trustworthy individual
- Organized
- Customer interaction
- Customer Engagement
- Computer competencies
Community Service
National honor society, Helping with loading trucks with pallets of water bottles to bring to those who were displaced during hurricane Harvey., 80
Timeline
RTS (Return to Station) Associate
Amazon
10.2021 - Current
Customer Service Associate
Walmart
07.2020 - 04.2021
General Business
Estrella Mountain Community College
High school diploma -
Highland prep