Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Juan Gudino-Villa

Portland,CT

Summary

Proactive Dispatcher and Delivery Driver with extensive experience in managing high-stress situations and coordinating the timely delivery of goods. Skilled in dispatch software, routing orders, and providing exceptional customer service, with a strong focus on accurate and on-time deliveries. Known for strong organizational skills, attention to detail, and effective teamwork. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Responsible [Job Title] brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle. Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work.

Overview

6
6
years of professional experience

Work History

Dispatcher/ Delivery Driver

Bridgetown Delivery
11.2018 - 05.2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.

Delivery Driver

Dolphin International
01.2018 - 11.2020
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Verified accuracy of all deliveries against order forms.

Education

High School Diploma -

Alliance High School
Portland, OR
06.2017

Skills

  • Data Entry
  • Dispatch software
  • Stress Tolerance
  • Dispatching procedures
  • Customer Relations
  • Routing orders
  • Service Coordination
  • Customer Service
  • Organizational Skills
  • Attention to Detail
  • Teamwork and Collaboration
  • Relationship Building

Languages

English
Spanish
Native or Bilingual

Timeline

Dispatcher/ Delivery Driver

Bridgetown Delivery
11.2018 - 05.2024

Delivery Driver

Dolphin International
01.2018 - 11.2020

High School Diploma -

Alliance High School
Juan Gudino-Villa