Juan Hernandez
Oklahoma City,OK
Summary
Cleaning business owner at Impeccable Cleaning Services, excelling in operational efficiency and customer service. Skilled in effective cleaning protocols and fostering strong client relationships. Recognized for attention to detail and to enhance service quality, ensuring high client satisfaction and loyalty. I am always ready and willing to learn new skills.
Overview
9
9
years of professional experience
Work History
Cleaning Business Owner
Impeccable Cleaning Services
Oklahoma City, OK
03.2023 - Current
- Managed daily operations to ensure high-quality service delivery for diverse clientele.
- Developed and implemented effective cleaning protocols and procedures, enhancing operational efficiency.
- Trained and mentored staff on best practices in cleaning techniques and customer service standards.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
Cleaning Crew Manager
Saul’s Cleaning Services
Oklahoma City, OK
01.2021 - 11.2022
- Coordinated with facility managers to ensure seamless execution of maintenance plans alongside daily cleaning routines.
- Led a team of cleaners to consistently complete projects on time.
- Proactively identified potential problems or obstacles in cleaning projects, devising creative solutions when needed.
Concrete Laborer
CMS Willowbrook
Chickasha, OK
05.2018 - 06.2021
- Experience in heavy machinery such as skid steer, and excavators
- Assisted in formwork installation and removal for various concrete structures.
- Worked alongside team members to efficiently pour concrete surfaces.
- Trained new laborers on proper handling of tools and adherence to safety standards.
- Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
- Installed rebar and molded expansion joints and edges for concrete projects.
Insulation Technician
H&V Insulation
Oklahoma City, OK
11.2017 - 03.2018
- Installed insulation materials in residential and commercial buildings following safety protocols.
- Operated various insulation tools, ensuring proper application and adherence to standards.
- Conducted thorough inspections of installed insulation for quality and compliance with specifications.
- Collaborated with contractors to assess project needs and provide efficient insulation solutions.
- Assisted in training new technicians on safe handling of materials and equipment usage.
Cashier
Greenacres Market
Oklahoma City, OK
02.2016 - 12.2017
- Assisted customers with product inquiries and store navigation.
- Managed inventory restocking and organized display areas effectively.
- Resolved customer complaints promptly, ensuring satisfaction.
- Trained new staff on checkout procedures and customer interaction standards.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Southeast Highschool
Oklahoma City, OK05.2017
Skills
- Attention to detail
- Driven and determined
- Relationship building
- Customer service
- Work Planning and Prioritization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cleaning Business Owner
Impeccable Cleaning Services
03.2023 - Current
Cleaning Crew Manager
Saul’s Cleaning Services
01.2021 - 11.2022
Concrete Laborer
CMS Willowbrook
05.2018 - 06.2021
Insulation Technician
H&V Insulation
11.2017 - 03.2018
Cashier
Greenacres Market
02.2016 - 12.2017
High School Diploma -
Southeast Highschool