Juan Hernandez
Horizon City,TX
Summary
Detail-oriented professional with extensive experience in dispatch operations. Skilled in decision-making and stress tolerance, consistently delivering effective solutions to complex challenges and improving overall performance.
Professional with proven background in logistics and transportation management, driving operational efficiency and timely deliveries. Known for fostering team collaboration and reliability, adapting to changing demands seamlessly. Expertise in route planning, customer service, and multitasking under pressure.
Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues.
Overview
13
13
years of professional experience
Work History
Dispatcher
Sand Revolution | Fevid Transport
Midland, TX
02.2020 - 12.2025
- 4 years as supervisor.
- Communicated with drivers to resolve issues and optimize performance during deliveries.
- Managed scheduling and routing to maximize resource utilization and minimize delays.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Monitored vehicle locations using Shale Apps for efficient route management.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
FSR II
Wier Oil & Gas
El Reno, OK
05.2018 - 05.2019
- Skilled installing flow line safety restraints
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
Painter and Sandblaster
Q.B. Johnson Mfg
Oklahoma City, OK
10.2015 - 04.2018
- Operated spray painting equipment to ensure smooth and even application of finishes.
- Prepped surfaces by sanding, cleaning, and masking to achieve optimal paint adhesion.
- Inspected finished products for quality assurance, identifying and correcting defects as needed.
- Operated sandblasting equipment to prepare surfaces for coating and finishing.
- Conducted quality checks on finished products for consistency and defects.
- Assisted in selecting appropriate blasting materials based on project specifications.
Injection Molding Machine Operator
Aco Inc
Oklahoma City, OK
06.2013 - 10.2015
- Operated injection molding machines to produce high-quality plastic components.
- Monitored production processes for adherence to safety and quality standards.
- Adjusted machine settings to optimize cycle times and minimize waste.
- Conducted routine maintenance on equipment to ensure operational efficiency.
- Troubleshot machinery issues, reducing downtime during production runs.
- Monitored inventory levels of raw materials, notifying supervisors when replenishments were needed to prevent production delays.
- Applied quality control skills by inspecting cured products for defects, assigning grades and removing unacceptable items.
Education
High School Diploma -
Santa Fe South HS
Oklahoma City, OK05-2010
Skills
- Active listening
- Stress tolerance
- Attention to detail
Decision-making
- Dispatch software
- Strong work ethic
- Team player
- Effective multitasking
Timeline
Dispatcher
Sand Revolution | Fevid Transport
02.2020 - 12.2025
FSR II
Wier Oil & Gas
05.2018 - 05.2019
Painter and Sandblaster
Q.B. Johnson Mfg
10.2015 - 04.2018
Injection Molding Machine Operator
Aco Inc
06.2013 - 10.2015
High School Diploma -
Santa Fe South HS