Juan Hernández
River Grove,IL
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Sociable Server offering +3 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Overview
5
5
years of professional experience
Work History
Server
Giordanos Famous Chicago deep dish pizza
Rosemont, IL
07.2023 - Current
- Informed customers of daily specials and signature menu items.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Set up tables in between patrons to reduce wait times.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked food before serving it to customers.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Assisted in training new servers.
Server
Freds garage
, IL
03.2021 - 01.2023
- Informed customers of daily specials and signature menu items.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Stocked service areas with supplies during slow periods.
- Assisted in training new servers.
Server /Head Food Runner
Skokie Country Club
Glencoe, IL
01.2019 - 08.2021
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Assisted in training new servers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Delivered food orders promptly and courteously.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Trained new employees to perform duties.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
High School Diploma -
Farragut Career Academy
Chicago, IL07-2017
Skills
- Safe Food Handling
- Food Inspection
- Food Running
- Table Bussing
- Guest Engagement
- Menu Memorization
- Menu Knowledge
- Liquor, Wine, and Food Service
- Food Safety Understanding
- Quality Assurance
- Mechanical Systems
- Troubleshooting
- Vehicle Inspections
- Hand and Power Tools
- Battery Testing
- Maintenance and Repairs
Timeline
Server
Giordanos Famous Chicago deep dish pizza
07.2023 - Current
Server
Freds garage
03.2021 - 01.2023
Server /Head Food Runner
Skokie Country Club
01.2019 - 08.2021
High School Diploma -
Farragut Career Academy
Similar Profiles
Qurat- Ul-Aain HaiderQurat- Ul-Aain Haider
Pizza Maker at Chicago Deep Dish PizzaPizza Maker at Chicago Deep Dish Pizza
SANTIAGO PATiNO NARANJOSANTIAGO PATiNO NARANJO
Owner at Deep Cleaners Chicago EnterpriseOwner at Deep Cleaners Chicago Enterprise
Shiva ShahniShiva Shahni
Restaurant Supervisor at Deep Cove PizzaRestaurant Supervisor at Deep Cove Pizza