Juan Jimenez
Miami,FL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry level opportunities to enhance abilities while contributing to company growth. Experienced in fast paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Norwalk, CT
06.2024 - 01.2025
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Monitored premises and recorded activity in daily officer reports.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Performed first aid and CPR when necessary during emergency situations.
Service Professional
Darden Restaurants Inc
Norwalk, CT
06.2023 - 01.2025
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
Accounting Assistant
Royal Interior Renovations
Stamford, CT
01.2022 - 05.2023
- Assisted with payroll processing by entering employee hours into the system.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Processed payroll, calculated wages, deductions, and issued paychecks to employees.
Customer Support Specialist
Teleperformance
Colombia
10.2020 - 12.2021
- Recorded all customer interactions into the database system accurately and completely.
- Coordinated with third-party vendors when necessary for resolving escalated customer issues.
- Participated in team meetings to discuss strategies for improving customer experience.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Contacted customers about potential service upgrades, new services and account changes.
Education
GED -
Claret School
Colombia07-2021
Some College (No Degree) - Business Management
Javeriana University
ColombiaSkills
- Team building
- Exceptional customer service
- Task coordination
- Bilingual Administrative Assistant
- Multitasking Abilities
- Cross-functional team leadership
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
American Safety Health Institute - First Aid
Self Defense Certified
References
References available upon request.
Timeline
Security Officer
Allied Universal Security Services
06.2024 - 01.2025
Service Professional
Darden Restaurants Inc
06.2023 - 01.2025
Accounting Assistant
Royal Interior Renovations
01.2022 - 05.2023
Customer Support Specialist
Teleperformance
10.2020 - 12.2021
GED -
Claret School
Some College (No Degree) - Business Management
Javeriana University
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