Juan Lucio
Brownsville,Texas
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
7
7
years of professional experience
Work History
Manager of Sales and Customer Service
Electrica Industrial Del Bravo
Matamoros,, Tamaulipas
07.2022 - 04.2025
- Oversaw sales personnel and customer service to ensure accurate purchase fulfillment.
- Verified correct loading of delivery drivers' orders prior to daily dispatches.
- Ensured shop personnel maintained optimal stock levels for uninterrupted operations.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Sales Associate
MIRSA (Materiales Industriales Rodriguez,SA)
Matamoros, Tamaulipas
11.2017 - 07.2022
- Greeted customers and processed orders efficiently.
- Assisted customers with loading purchased materials and supplies.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed returns, exchanges, and refunds in accordance with company policies.
Education
High School Diploma -
Estero High School
Estero, FL06-1992
Skills
- Customer service
- Order fulfillment
- Effective communication
- Conflict resolution
- Time management
- Team building
- Employee training
- Safety procedures
- Relationship building
Languages
Spanish
Full Professional
English
Professional
Timeline
Manager of Sales and Customer Service
Electrica Industrial Del Bravo
07.2022 - 04.2025
Sales Associate
MIRSA (Materiales Industriales Rodriguez,SA)
11.2017 - 07.2022
High School Diploma -
Estero High School