Clinton McShaw
Chilton
Summary
Dedicated and reliable professional with a strong work ethic, consistently punctual and eager to take on additional responsibilities through overtime. Quickly adapts to new tasks and environments, leveraging extensive computer knowledge to enhance productivity and efficiency. Committed to continuous learning and improvement, with a focus on driving business success through valuable skills and insights. Passionate about supporting team goals and fostering a positive workplace atmosphere.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sales Manager/Customer Service Manager/ Deliverer
Honeymoon Acres Greenhouse LLC
01.2004 - Current
- Delivered to various locations and planned efficient routes.
- Collaborated on inventory control and merchandise management.
- Delivered exceptional customer service to approximately 40,000 individuals annually.
- Demonstrated exceptional communication skills in customer interactions.
- Created employee schedules and provided necessary assistance.
- Engaged with various customer demographics.
- Focused on achieving high levels of customer satisfaction.
- Collaborated effectively with a diverse team of 10-15 coworkers, including family members.
- Cultivated a wide range of plants, from annuals to perennials.
- Managed agricultural equipment such as skid steer and weedeater with 15 years of experience.
- Prepared chemical solutions and applied them using sprayers.
- Executed various landscaping tasks for customers.
- Developed expertise in various maintenance tasks.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
Education
High school diploma - General Studies
New Holstein High School
New Holstein, WI06.2004
Skills
- Delivery 10 years
- Great communication skills (10 years)
- Reliability
- Communication skills (10 years)
- Management
- Sales
- Horticulture (10 years)
- Excavator
- Organizational skills
- Pest Control (10 years)
- Basic math
- Agriculture
- Leadership
- Inventory control (10 years)
- Plumbing
- Mechanical knowledge
- Irrigation (10 years)
- Knowledge of growing plants (10 years)
- Merchandising (10 years)
- Store management (10 years)
- Delivery driver experience
- Microsoft Excel
- Backhoe Operation
- Adaptability
- Inventory management
- Motivated
- Quick learner
- Sales management
- Landscape Maintenance
- Stocking
- Upselling
- Knowledge of over 4,000 varieties of plants (10 years)
- Electrical Experience
- Driving (5 years)
- Pallet jack
- Merchandising
- Computer skills (10 years)
- Time management
- Teamwork
- Customer Service
- Supervising experience
- Schedule management (8 years)
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Verbal and written communication
- Product knowledge
- Positive and upbeat
- Sales processes
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Route management
- Safe driving record
- Heavy lifting
- Order picking and processing
- Map reading and navigation skills
- Vehicle cleaning and maintenance
- Delivery scheduling
Certification
- Non-CDL Class C
- Driver's License
- Forklift operator
Languages
English
Accomplishments
- Successfully recruited and trained 10 new customer service representatives.
- Initiated 4 new routes that reduced delivery time by 20%.
- Maintained consistent and on-time delivery record with 98% of all orders arriving on time or ahead of schedule.
Timeline
Sales Manager/Customer Service Manager/ Deliverer
Honeymoon Acres Greenhouse LLC
01.2004 - Current
High school diploma - General Studies
New Holstein High School
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