Juan Manuel Gomez. MBA
Summary
Results-oriented Logistics Professional with expertise in logistics management, supply chain operations, and quality control. Demonstrates strong leadership in team development and strategic planning across multiple sites. Drives operational efficiency and fosters collaboration to enhance customer satisfaction and support business growth.
Overview
17
17
years of professional experience
Work History
General Manager II
APL LOGISTICS
06.2022 - Current
- Report to the Director of Operations while overseeing 6 direct reports, up to 250 indirect reports, and 6 CDL driver spotters and 6-yard spotters in both facilities, nearing 1.9 m square feet.
- Managing a 24/7/365 CPG distribution center with more than 250 direct and indirect associates.
- Developed and maintained a productive work team by creating a process for hiring, training, professional development, coaching, counseling, and disciplining subordinates.
- Established customer-focused service standards for all accounts, ensuring all personnel understood and prioritized these standards.
- Develop, manage, and recommend an annual operating budget of more than 20M and ensure that it is met or exceeded year on year.
- Procure equipment and facilities required to ensure efficient operation and meet company profit goals.
- Developed programs to exceed annual company standards for safety, sanitation, maintenance, security, housekeeping, and work habits, promoting efficient and safe operation of equipment and facilities.
- Develop and manage a system of controls to ensure that KPI service levels and performance goals for the operation are met or exceeded within prescribed cost, revenue, and profit parameters, utilizing a variety of tools, including JDI, Lean, and Six Sigma.
- Increased inventory, invoice, and pick accuracy, cut loss claims by 30%, and improved on-time delivery from 60% to 98% by cross-training and leveraging existing labor resources.
Operations Manager II
APL LOGISTICS
06.2019 - 06.2022
- Report to the General Manager while overseeing 6 direct reports, up to 150 indirect reports, and 6 CDL driver spotters, in a facility nearing 1 million square feet.
- Managed operational tasks and account activities across multiple departments to ensure alignment with organizational goals.
- Led team to achieve daily operational goals and objectives in functional area or account, enhancing overall performance.
- Spearhead continuous improvement projects.
- Successfully implemented 5S program.
- Coordinate activities with leads/supervisors to effectively execute daily tasks.
- Collaborated with teams to develop and implement new start-up initiatives, driving operational readiness and efficiency.
- Proficient with SAP/ERP system platform and Red Prairie (WMS) Warehouse Management Systems.
- Coordinate internal activities with internal partnership Amazon Flex and Menasha VAS operations.
- Deliver excellent service and accuracy to customers.
Operations Manager
RYDER LOGISTICS SOLUTIONS
09.2017 - 06.2019
- Report to the General Manager while overseeing 3 direct reports, up to 100 indirect reports, and 4 driver spotters in a facility nearing 875,000 square feet.
- Oversaw operational processes and account management to ensure service delivery.
- Lead team towards the attainment of daily operational goals and objectives within the functional area or account.
- Coordinated activities with leads and supervisors to optimize daily task execution.
- Led initiatives for continuous improvement in operations.
- Successfully implemented 5S program.
- Proficient with SAP/ERP system platform and Red Prairie (WMS) Warehouse Management Systems.
- Partnered in leading new start-ups.
Operations Supervisor
KANE IS ABLE, INC.
01.2009 - 09.2017
- Reported to the Operations Manager while overseeing 35 indirect reports in a 985,000 square foot distribution facility.
- Reported daily operations management updates to leadership and customers, ensuring transparency and informed decision-making.
- Filled in for Operations Manager during absences to maintain workflow and team productivity.
- Determined staffing requirements, interviewed, hired, and trained new employees.
- Conducted employee reviews and facilitated merit increases to recognize and reward top performers.
- Created work schedules aligned with budgets and workloads to optimize resource allocation and meet operational demands.
- Monitored businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
- Coordinated activities with other supervisory and management teams.
Education
M.B.A. - Global Supply Chain Management
Keller Graduate School of Management
Tinley Park, ILB.S. - Business Administration – Operations Management
DeVry University
Tinley Park, ILSkills
- Logistics Management
- Supply Chain Operations
- Inventory Control
- Warehouse management systems
- Cost management
- 3rd Party Logistics
- Operational efficiency
- Key performance indicators
- Continuous Improvement
- Cost control strategies
- Operations management
- Multi-Site Management
- Performance improvements
- Team leadership
- Problem solving
- Verbal and written communication
- Cultural communication
- Customer service standards
- Performance improvements
- Leader
- Performance improvements
Languages
Spanish, Additional Language
References
References available upon request.
Timeline
General Manager II
APL LOGISTICS
06.2022 - Current
Operations Manager II
APL LOGISTICS
06.2019 - 06.2022
Operations Manager
RYDER LOGISTICS SOLUTIONS
09.2017 - 06.2019
Operations Supervisor
KANE IS ABLE, INC.
01.2009 - 09.2017
M.B.A. - Global Supply Chain Management
Keller Graduate School of Management
B.S. - Business Administration – Operations Management
DeVry University