Milton Ruiz
Boston,MA
Overview
9
9
years of professional experience
Work History
General Manager II
HMS HOST
01.2019 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Formulated policies and procedures to streamline operations.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Senior Manager
AMC Theatres
03.2017 - 01.2019
- Provided strong leadership to enhance team productivity and morale.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Implemented and developed operational standards, policies and procedures.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Executed appropriate staffing and budgetary plans to align with business forecasts.
- Modified inventory control programs to maintain and enhance annual business plan.
- Examined quarterly financials to determine business operating capacity.
- Developed and implemented new filing systems to improve organizational efficiency and productivity.
- Ordered new equipment and inventory and scheduled repairs for damaged equipment.
- Carried out and developed social media, e-blast and public relations campaigns.
- Analyzed revenue distribution, bank reconciliations and account analysis documents to execute month-end closing.
Merchandising Manager
Wegmans
05.2014 - 03.2017
- Optimized store displays and appearance via strategic merchandising.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Established monthly goals and communicated performance expectations during team meetings to optimize sales.
- Executed in-season pricing strategies, promotions, and markdowns to reach financial targets.
- Monitored stock levels and product sales to determine purchasing needs.
- Maintained point of sale (POS) system by inputting accurate inventory information.
- Analyzed trends and conducted research to determine seasonal merchandise direction.
- Organized meetings for up to [Number] staff members to discuss upcoming promotions, key strategies, and tasks.
- Serviced accounts using prospecting, product marketing, and merchandising techniques to enhance product awareness.
- Researched new vendors, acquired samples and negotiated merchandise deals.
- Maintained updated product knowledge to successfully educate and advise customers.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Education
Associates of International Buisness -
Bunker Hill Community College
Charlestown, MA05.2014
Skills
- Profit and Loss
- Staff Training
- Operations Management
- Total Quality Management
- Profit and Loss Accountability
- Sales Team Development
- Client Account Management
- Inventory Control
- Staff Management
- Safety Assurance
- Human Resources Leadership
- Safety Protocols
- Menu Planning
- Employee Scheduling
- Packaging and Sanitation
- Coaching and Mentoring
- Team Leadership
- Administrative Skills
Timeline
General Manager II
HMS HOST
01.2019 - Current
Senior Manager
AMC Theatres
03.2017 - 01.2019
Merchandising Manager
Wegmans
05.2014 - 03.2017
Associates of International Buisness -
Bunker Hill Community College