Overview
Work History
Education
Skills
Timeline
Generic

Milton Ruiz

Boston,MA

Overview

9
9
years of professional experience

Work History

General Manager II

HMS HOST
01.2019 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Formulated policies and procedures to streamline operations.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.

Senior Manager

AMC Theatres
03.2017 - 01.2019
  • Provided strong leadership to enhance team productivity and morale.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Implemented and developed operational standards, policies and procedures.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
  • Executed appropriate staffing and budgetary plans to align with business forecasts.
  • Modified inventory control programs to maintain and enhance annual business plan.
  • Examined quarterly financials to determine business operating capacity.
  • Developed and implemented new filing systems to improve organizational efficiency and productivity.
  • Ordered new equipment and inventory and scheduled repairs for damaged equipment.
  • Carried out and developed social media, e-blast and public relations campaigns.
  • Analyzed revenue distribution, bank reconciliations and account analysis documents to execute month-end closing.

Merchandising Manager

Wegmans
05.2014 - 03.2017
  • Optimized store displays and appearance via strategic merchandising.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Established monthly goals and communicated performance expectations during team meetings to optimize sales.
  • Executed in-season pricing strategies, promotions, and markdowns to reach financial targets.
  • Monitored stock levels and product sales to determine purchasing needs.
  • Maintained point of sale (POS) system by inputting accurate inventory information.
  • Analyzed trends and conducted research to determine seasonal merchandise direction.
  • Organized meetings for up to [Number] staff members to discuss upcoming promotions, key strategies, and tasks.
  • Serviced accounts using prospecting, product marketing, and merchandising techniques to enhance product awareness.
  • Researched new vendors, acquired samples and negotiated merchandise deals.
  • Maintained updated product knowledge to successfully educate and advise customers.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.

Education

Associates of International Buisness -

Bunker Hill Community College
Charlestown, MA
05.2014

Skills

  • Profit and Loss
  • Staff Training
  • Operations Management
  • Total Quality Management
  • Profit and Loss Accountability
  • Sales Team Development
  • Client Account Management
  • Inventory Control
  • Staff Management
  • Safety Assurance
  • Human Resources Leadership
  • Safety Protocols
  • Menu Planning
  • Employee Scheduling
  • Packaging and Sanitation
  • Coaching and Mentoring
  • Team Leadership
  • Administrative Skills

Timeline

General Manager II

HMS HOST
01.2019 - Current

Senior Manager

AMC Theatres
03.2017 - 01.2019

Merchandising Manager

Wegmans
05.2014 - 03.2017

Associates of International Buisness -

Bunker Hill Community College

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Milton Ruiz