Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Juan Marin

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

1
1
year of professional experience

Work History

Sales Associate

Crocs
04.2023 - 09.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Monitored customers for signs of security concerns and escalated issues to management.

Crew Trainer

McDonald's
05.2022 - 02.2023
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Designed and executed training programs for new and existing crew members to provide knowledge, skills and techniques in performing tasks.

Education

Associate of Arts - Music

Broward College
Fort Lauderdale, FL
07.2025

High School Diploma -

Piper High School
Sunrise, FL
06.2023

Skills

  • Adaptable and Flexible
  • Proper Storage Procedures
  • Customer Retention
  • Positive Customer Engagement
  • Restocking Processes
  • Stock Organization
  • Hospitality and Accommodation

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Sales Associate

Crocs
04.2023 - 09.2023

Crew Trainer

McDonald's
05.2022 - 02.2023

Associate of Arts - Music

Broward College

High School Diploma -

Piper High School
Juan Marin