Juan Martinez Jr
H-E-B
Fort Worth,TX
1
Language
7
years of professional experience
Hands-on leader with experience managing teams, improving workflows, and maintaining high standards for safety and quality. Strong in training, coaching, and resolving issues quickly to keep operations running smoothly. Committed to dependable service, accurate inventory control, and team success.
Work History
Market Specialist
4 Years 4 Months- Ensured all meat market areas were fully stocked, rotated, and presentation-ready before opening each morning. Worked with a strong sense of ownership.
- Followed department SOPs for packaging, handling, and sanitation to meet food safety and compliance standards.
- Directed overnight department operations in the absence of management, setting priorities, and ensuring all required tasks were completed on schedule.
- Conducted detailed inspections of products and packaging to identify damage, seal failures, quality deficiencies, and initiated corrective actions per established protocols.
- Enforced food safety, sanitation, and occupational safety regulations consistently, including during unsupervised shifts.
- Trained and mentored new and existing personnel on department procedures, safety requirements, and SOPs.
- Coordinated with team members and management to keep the department running efficiently and meet daily deadlines.
- Communicated inventory discrepancies and operational concerns to management through clear, thorough reporting.
- Performed physically demanding work, lifting up to 100lbs, while operating in cold, wet environments throughout the shift.
Market Associate
7 Months- Executed price changes, signage updates, and feature setup according to store planograms.
- Maintained stocked, organized sales floor through zoning, rotation, and replenishment of merchandise.
- Inspected product quality, removing damaged or expired items to support food safety standards.
- Processed freight, sorted shipments, and organized backroom inventory for efficient restocking.
- Used handheld devices to verify inventory, complete scans, and support accurate merchandise counts.
- Coordinated with team members to prioritize daily tasks and maintain consistent department readiness.
- Trained new associates on stocking routines, zoning standards, and customer service expectations.
- Collaborated with cross-functional teams to optimize supply chain efficiency and reduce costs.
- Consistently exceeded quarterly performance targets by diligently monitoring progress against objectives set by senior management.
General Manager
1 Year- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Improved operational efficiency by standardizing workflow and reducing service delays.
- Managed team scheduling, coaching, and performance accountability to support consistent service delivery.
- Led daily shop operations, ensuring efficient oil changes, inspections, and preventative maintenance workflows.
- Monitored customer satisfaction, resolving concerns quickly and maintaining service quality standards.
- Trained staff on lubrication services, safety practices, and customer communication expectations.
- Coordinated inventory control for oils, filters, and supplies to prevent service interruptions.
- Enforced workplace safety practices and maintained organized, compliant service bays.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
Security Supervisor
7 Months- Coordinated incident response for alarms, disturbances, and emergency situations.
- Supervised security staff to maintain hospital safety and visitor compliance.
- Trained officers on post orders, radio procedures, and escalation protocols.
- Documented daily security activity, incident reports, and shift concerns.
- Enforced safety policies across patient care, parking, and restricted areas.
- Inspected posts, equipment, and surveillance coverage to ensure consistent coverage.
- Recorded incident reports with detailed accounts of occurrences.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
Education
Associate of Arts - Interdisciplinary Studies
Skills
Operations management
Inventory control
Training and coaching
Leadership and team building
Onboarding procedures
Team management
Problem resolution
Performance improvement
Time management
Customer relations
Goal achievement
Interpersonal skills
Languages
Spanish
Native or Bilingual
Timeline
Market Specialist
H-E-B
2022.07 - CurrentRead More
Market Associate
Walmart
2021.11 - 2022.06Read More
General Manager
Take 5 Oil Change
2020.11 - 2021.11Read More
Security Supervisor
Cypress Healthcare Partners
2020.04 - 2020.11Read More
South Texas College
Associate of Arts from Interdisciplinary Studies
Read More