Liam O'Rourke
Brooklyn
Summary
Market specialist with a strong track record in achieving sales targets and boosting customer engagement via tailored product recommendations. Demonstrated success in leading product launches and creating training programs that enhance team performance.
Overview
5
5
years of professional experience
Work History
Market Specialist
Glossier
New York
10.2024 - Current
- Lead product specific sales events or launch events for new products
- Hosted new product trainings for Sephora employees, equipping them with product knowledge to improve customer interactions
- Drove weekly and daily sales goals through personalized product recommendations and upselling, resulting in increased customer satisfaction
- Collaborated with brand partners and store employees to foster a welcoming store culture, enhancing customer engagement
- Manage inventory restocks and ensure operational efficiency in high traffic stores throughout Manhattan
Lead Artist
Too Faced
New York
06.2021 - 09.2024
- Guided clients through full makeup routine while effectively upselling products tailored to their needs
- Hosted sales events showcasing new launches and popular items to drive customer engagement
- Conducted training sessions for store associates on linked selling and product pairing
- Responsible for training and onboarding new employees
Prestige Beauty Advisor
Ulta
Milford
01.2021 - 06.2021
- Advised customers on product selection and application techniques to enhance their beauty routines.
- Engaged in training sessions to remain knowledgeable about new product launches and beauty trends.
- Maintained visual standards and organized product displays to attract customer interest and drive sales.
- Managed inventory levels by restocking products and organizing merchandise displays.
Education
High School Diploma -
Franklin High School
Franklin, MA06-2018
Skills
- Product launches and training development
- Customer relationship management
- Personalized selling
- Inventory management
- Problem solving
- Adaptability
- Effective communication
- Team collaboration
References
References available upon request.
Timeline
Market Specialist
Glossier
10.2024 - Current
Lead Artist
Too Faced
06.2021 - 09.2024
Prestige Beauty Advisor
Ulta
01.2021 - 06.2021
High School Diploma -
Franklin High School