Juan Mayoral
Florissant,MO
Summary
Driven by results, I enhanced team performance and sales metrics at Discount Tire through expert relationship building and data reporting. Leveraging skills in team development and sales supervision, I led a significant increase in customer satisfaction and repeat business, establishing a track record of achieving and surpassing sales goals.
Overview
8
8
years of professional experience
Work History
Assistant Sales Manager
Discount Tire
11.2016 - Current
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
- Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
- Completed store opening and closing procedures by counting drawers and managing security.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Conducted daily effective sales huddles with Number-person team to focus on behaviors that would convert to sales.
- Analyzed sales data regularly to recognize patterns, capitalize on opportunities, and address areas of concern within the team''s performance metrics.
- Conducted regular team meetings to review progress, address challenges, and motivate staff towards achieving goals.
- Established performance benchmarks, setting clear expectations for team members, and regularly reviewing progress against set goals, driving continuous improvement within the sales department.
Foreman
Vergara Tree Service
05.2019 - 09.2022
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
- Established clear priorities and production quality standards.
Education
High School Diploma -
Wesley Christian Academy
Arlington, TX08.2017
Skills
- Goals and performance
- Team building and development
- Sales Reporting
- Sales Goals
- Sales team supervision
- Store improvement skills
- Relationship building and management
- Personnel Training
- New Account Development
- Data reporting
- Chainsaw Operation
- Wood Chipping
- Storm Damage Cleanup
- Tree planting
- Stump Grinding
- Pruning Techniques
- Heavy Equipment Operation
- Tool Maintenance
- Debris Removal
- Grounds Maintenance
- Tree Pruning and Removal
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Foreman
Vergara Tree Service
05.2019 - 09.2022
Assistant Sales Manager
Discount Tire
11.2016 - Current
High School Diploma -
Wesley Christian Academy