Juan Mendez
Tacoma,WA
Summary
Talented and skilled multitasker comfortable juggling competing priorities. Always happy to be of service to a guest or help lead peers in fast-paced and detail-oriented environments. Great with customer relations and retainment. A strong passion for electronics and hardware repair.
Overview
10
10
years of professional experience
Work History
Bartender/Line Cook
Indochine Asian Dining Lounge
Tacoma, Washington
09.2022 - Current
- Prepared and served a menu of cocktails and beverages to guests.
- Maintained cleanliness and organization of the bar area during service.
- Assisted in managing inventory and restocking supplies regularly.
- Trained new bartenders on drink recipes and bar procedures effectively.
- Handled cash transactions and processed payments accurately at the register.
- As a Line Cook: prepared various wok-style dishes, paying close attention to requests and allergy concerns.
- Ensured proper handling of raw meats and other foods on the line.
- Cleaned kitchen nightly, including washing floors, scrubbing the line and stations, cleaning the grill, emptying traps and washing dishes.
- Also performed closing duties such as checking and locking doors, dropping cash and setting the alarm.
Repair Technician
Asurion-Smart Mobile Techs
Portland, Oregon
04.2019 - 08.2022
- Diagnosed device issues using advanced troubleshooting techniques and tools.
- Performed in-home repairs, replacing components in cellphones, tablets, TVs, laptops, and desktops across western Washington, ensuring functionality and customer satisfaction.
- Managed inventory and organized storage of parts and tools to facilitate timely repairs and enhance service delivery.
- Trained new employees on repair procedures on all devices under service, and ensured proper safety measures were followed at all times.
- Communicated with customers to schedule and confirm appointments, and followed up on warranty and troubleshooting inquiries to ensure thorough service.
Forklift/Reach Truck Operator
Aerotek
Kent, Washington
06.2016 - 04.2019
- Operated reach truck to transport materials within warehouse, contributing to efficient workflow.
- Operated multiple machines to load, unload, stage, and reorganize docking trucks, enhancing operational flow.
- Coordinated with team members across multiple shifts to ensure on-time loading and unloading of shipments.
- Maintained accurate inventory records using warehouse management systems.
- Attended knowledge and safety classes and conducted routine safety checks on equipment to ensure operational readiness.
- Trained several new employees on various machines and instructed safety classes for warehouse floor workers.
Education
Franklin Pierce High School
Tacoma, WASkills
- Food safety
- Customer service
- Cash handling
- Inventory management
- Detailed electronics repair
Affiliations
- Consulting with and building specialized desktop computers for customers.
- Repairing/replacing and soldering electronic hardware.
- Attending PLU and other university art and media showcases.
Timeline
Bartender/Line Cook
Indochine Asian Dining Lounge
09.2022 - Current
Repair Technician
Asurion-Smart Mobile Techs
04.2019 - 08.2022
Forklift/Reach Truck Operator
Aerotek
06.2016 - 04.2019
Franklin Pierce High School